Contact Catch Customer Service

Why should I report an Issue with Catch: Online Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Catch.com.au Pty Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Saving money is easy with Catch’s Push Notifications, which alert you the instant a new deal is posted. - Shop online to save on even more favourite brands! - All of our products ship within 1 to 3 business days of placement - that means fast, consistent delivery times.

2. Catch is Australia’s #1 online shopping marketplace and daily deals app, and offers Push Notifications, fast shipping and single-tap purchasing for your convenience.

3. Catch is Australia’s #1 online shopping marketplace for deals on brands like Nike, Adidas, Samsung and hundreds more!

4. Catch is your home for online fashion, electronics, women and men’s clothing, and much more!

5. Sales on quality products in categories including sports, clothing, fashion, electronics, pets, and more are waiting inside!

6. From ASICS running shoes, Google Home to Revlon make up, all of your favourite brands are cheaper on Catch!

7. The Catch app offers over 1,000,000 screamin’ good deals to choose from, with more added every day.

8. Daily sales meet incredible quality, making saving money fast and fun.

9. Our team is ready 7 days a week on e-mail and Web Live Chat, with the ability to call you back if you need.

10. Download Catch for free and begin your daily savings!

11. Please email app_feedback@catch. com. au for feedback or suggestions.

1. It's so easy to use, I love the idea of the onepass but I had trouble setting it up on my phone because it sends you to your email to get a code but when you come back the page has reset and has to send the code again but love that you can use it for different places as well as Catch and it's cheaper and better than the Kogan one.

2. In my instance I am happy to have the opportunity to buy and enjoy the sweet aroma that fills the air.Love love love the Catch app, you can buy so many different things on here.

3. Don't ever shop with Catch, scam company with no customer service.The returns policy is too strict, the process/service is too slow, and and it's too hard to find real bargains.

4. Very frustrating experience.I have been using Catch for years and it does come in handy with the depth of its catalogue.

5. Terrible options for returns, cancellations or inquiries - they really do make you work for help.The sight is very easy to use, just beawear that the pic on screen does change...you could buy something you may not need.

6. Shipping is through the roof, I purchased 2 items (2x small 18cm tall fake hydrangea arrangements) and delivery was $95.

7. overall a great place to shop.Sellers/vendors on catch very unreliable.

8. Best shopping app!!Catch is one of my favourite sites to purchase almost anything.

9. I will never make the mistake of buying through Catch again.Very upsetting experience.

10. Love the different payment options.

11. But seems to be standard procedure at Catch.

1. Fix Catch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Catch: Restarting the app will resolve most errors.
2. Update the Catch App. Here is how:
   1. On Android goto PlayStore » Search for "Catch" » Open Catch: Online Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Catch » click "UPDATE".
3. Clear Catch: Online Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Catch servers.
   1. On Android, goto Settings » Apps » Select "Catch: Online Shopping" » click Storage » click "Clear Cache".
4. Check Catch app permissions. If any of these permissions required to use your device's features are disenabled, Catch might not work.
5. Uninstall and reinstall Catch. If nothing else has worked, completely uninstall Catch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Catch not working

2. Fix Catch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Catch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Catch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Catch may not be able to connect to the Internet when running in the background.