Contact CloudMall Customer Service

having so much trouble doing a return on order #21907745 two pairs of shoes, a week has passed don't want to run of time, need label and how can I see my account. I'm ready to order again so please help me. thanks

I never received my order, order#20324798

I don’t use it! Please delete the $3.00 monthly out of my acct!!!

I have a few orders with you that are constantly saying in transite..Do you have and estimated date on them?

I emailed 3times about a dress I order I'd like to return and I haven't got a response yet 0order number 9490295 emailing since 6/17/2021 How do I RETURN This dress for my refund?

I ordered two dresses on 6/14/21 Received an email saying they were on the way with a tracking number that did not work and I never received the items

balanhi

Why don't you have a phone number that no one can call I speak to someone in customer service

I ordered three items from Cloud Mall and I haven't received anything it's been over a month and I would like my refund back

Ordereditem#8397314 on 5/12/21. Product # 38211358. Black/white skate shoes size 9.5. Men's.code 15%off code pro 15. Size 42 color 0802. Was emailed I'd receive 6/2/21. I have bank statement but really want shoes.

I want to know wheres my order i have ordered a dress on may 3 2021 and shoes i received one pair and still waiting for the dress thats been a month and the shoes that was ordered in may the dress was for mothers day and its the time i havent received in please email me and tell me where is it my email is GonzalezC_2020@redacted

Y'all had sent me the wrong wig yeah I wanted the Platinum wig but y'all had sent me the black wig but I don't want so I'll order three more in the Platinum wig is on there so what I do with this black wig I got y'all have sent me because I don't want it

Hi ,I put an order yesterday but didn’t not receive any confirmation email. Can you confirm please. Order number is 9474152

I need to know why shipment cancelled for african dresses for women

Why haven't I received my order and it's been sense May 5 and still nothing

I have placed my order on May 16, 2021 and have not received it nor any information about it, no one will respond , i have contacted Cloud Mall on Facebook messenger and by email,no response.

We did not receive one of our orders,it says processing

I really am upset about what as happened I I waitin along time for my parcel they said it's been delivered and I have not received it

Where are my items that was ordered over a month ago still waiting

Hello I placed 2orders on April 4th and still have not received anything I tried to contact them and they keep saying the same thing package on the way and the last time they updated anything was the 19th of April I just want what I ordered please

6

Need to change my order to a different one

I didn't get my order 8077940 (4- 28-21)

I havent recived my order

Yes I have sent emails regarding my order all I have is an order number no tracking number and have no idea when the shipping date is or when I will receive my clothes but my money was taken off my debit card. My number is 6813622199 and my order number is 7631937 thanks so much

I'm waiting for your reply but yet to hear from you please respond back asap

I purchased two pair of shoes from your company and one pair is to small the other pair is to big I have written this company on several occasions and no one has returned my message I'm asking for a return slip so that I may get the right size product, or a full refund if you would please take the time to look into this matter as soon as possible it will be deeply appreciated thank you.

Why haven't yet got my packages it been a month

Order # 6837734 and 6842417 . I ordered my items about a month ago and haven't received yet. That was my first time and I didn't know it could take this longer .

I haven't receive one package when I try to hit on the item that I didn't receive its goese to the item that I did receive which is a jumpsuit I order two jumpsuit one was plad and the other is sold red off shoulder if you take a look at my order you will see what I am talking about it been for weeks now.

I have ordered items worth more than 200 euro on March 13 , 2021. As per the update on the website as well from the email , the order is confirmed and showing that the items are shipped and it is in transit. But when I contacted the customer service through messenger , they told that the order is confirmed . But due to technical bugs in their system they are not able to find the order number and they are checking on it which may need one to two weeks for identifying the issue. I don't think this website and legal and wanted to stop this site as soon as possible. I have read the same issue reported by other customers also. I wanted to get my order before April 13 or my refund has to get before April 13 ( one month after ordering )

I’ve ordered a lot of things so when I logged in to check and track now it’s showing nothing and I haven’t received nothing I ordered. So I need an update or a refund ASAP.

Hi when would I receive my order

ORDER. 6503736. HAS. NOT. ARRIVED. I. AM. CANCELING. THIS. ORDER. AND. WANT. A. REFUND. PLEASE. RESPOND. sharpartig48@gmailcom

seen my order was on its way but I can't track it

I order sumthing from u all I have yet to recieve my order it was place on feb22 2021 n on your app it say it is transit n has been saying tht since feb 28 I have yet to recieve my order n no help on tracking it from u all

Order from cloud mall feb 22 2021 I havent recieved my order they give a tracking number but dont tell u where it how to track it I've contacted them on several occasions with no response my order number is 6239075 the cloud mall app is sayin it's been in transit since ty he 28th of February I dont know wht else to do can sumone plzs help me find my order or refund my money I dont know what else to do ive tried everything help plzs

I made a big mistake and bought the same shoes two I don't need them so will yall please send me my money back phone number is 312 259 5868 my email is ksylvia850@redacted

ORDER. 6503736. HAS. NO. DELIVERY. DATE. WANT. TO. KNOW. WHEN. ITS. GOING. TO. BE. DELIVERED

Need my order

The apartment number for my orders is not right. The right address is 8330 N 19th Ave Apt 3020 Phx Az 85021

I ordered off of Cloudmall and I was trying to cancel the order. The address on it was wrong

I’m trying to change my shipping address. I want to change the address that my orders are being delivered to. My address is 8330 N 19th Ave, Apt 3020

I bought a dress on the 7/02/21 for £24.58 customer ref on the acknowledgement email is 6048443 and I have not heard from you when I try to check online it say no orders confirmed