Published by TOPFASHION BUSINESS CO., LIMITED

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Why should I report an Issue with Foutlet - Online Shopping Mall?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TOPFASHION BUSINESS CO., LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Foutlet Customer Insights

1. when I ask to change ...they told to me we will try to solve your problem but after that they block my account really very poor customer service..people do not waste your golden time with this fake appI ordered few stuff and when it arrived it was completely different from what i saw from the pictures... And when i asked for return they are asking me to pay for delivery...One of my friends purchased some garments from Foutlet online, he has a good experience with Foutlet and suggest me as well for good quality and reasonable price.I received my order three times now.

2. it has a cut mark.&when I requested for return they were asking everytime the image of the item & I sent them 5times.again the same question.The store is good.. But the way of their deliviries keep me confused.. Please if ypu have an extra delivery charge, out it directlt on the receipt like the other online store.. It was stated directly about the cod.. And tell the aramex delivery man not to add any other charge.. We already confused to the price, they said i ahould pay 330qr, i was confused since in my receipt in funmart apps it is only 306.60.. As i checkthe receipt, which is the delivery man holding it.. It was only 326..but ge declared to me 330.. Hahaist.. Honesty is the best policy..It is very bad things which is never going order anything from my side.

3. By the way a group of my friends show me this application but now i will show them aliexpress applicationthings r available at low price & good .received all items in good condition in one week but I received one of my item ,the handbag defective.

4. Thank you so much foutlet.Orders not received for 2 months, not even refunded until now, then some orders they will cancel according stock not available, but when u browse again, items is there for higher priceWorst shopping App i ever seen.

5. It was my mistake for wasting money herethey send me wrong order .

6. And i got torn clothes but i didn't try to return because it is just waste a time.

7. My price are so cheap and quality are so nice.

8. also my friend got wrong low quality items.

9. Thank you for letting me send this review.

10. I found the same jacet in ali Express for 34$ and you sell it after discount for 40$.

11. It's just waste money.

Steps to Troubleshoot & Fix Foutlet Issues

1. Fix Foutlet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Foutlet: Restarting the app will resolve most errors.
  2. Update the Foutlet App. Here is how:
    1. On Android goto PlayStore » Search for "Foutlet" » Open Foutlet - Online Shopping Mall » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Foutlet » click "UPDATE".
  3. Clear Foutlet - Online Shopping Mall app cache: Clearing cached data will force your app to retrieve the latest data directly from Foutlet servers.
    1. On Android, goto Settings » Apps » Select "Foutlet - Online Shopping Mall" » click Storage » click "Clear Cache".
  4. Check Foutlet app permissions. If any of these permissions required to use your device's features are disenabled, Foutlet might not work.
  5. Uninstall and reinstall Foutlet. If nothing else has worked, completely uninstall Foutlet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Foutlet not working


2. Fix Foutlet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Foutlet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Foutlet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Foutlet may not be able to connect to the Internet when running in the background.

Reported Issues