Contact Paytm Mall Customer Service

Why should I report an Issue with Paytm Mall: E-Gift Card Store?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Paytm - One97 Communications Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Paytm Mall is India's premier shopping app for buying Gift Cards, brought to you by Paytm, India's most trusted brand.

2. Shop with a smile for best deals and gift cards from top brands in Fashion, Entertainment, Groceries, Beauty & Health, Electronics & more.

3. Exclusive offers and deals - Get exclusive privileges of using the Paytm Mall app.

4. Personalized and relevant deals and offers, specially for you!

1. And i will never shop at Paytm mall again.They take the order everytime and rarely deliver the product they ship it either to the wrong address or cancel the order at the last moment.

2. I followed all those steps but then the customer care executive on chat says that once an order is placed it cannot be cancelled.

3. I order a product by mistake, I want to return the product and get refund.

4. And one more thing there is no option to write reviews about the product that other shopping sites offerPathetic app for shopping.

5. i have been trying get in contact with customer service unsuccessfulIy that's why I've had to resort to this method of calling out.The customer service is veery bad.

6. I can see why other apps like Amazon is top notch compared to this hell.Pathetic app and absolutely frustrating customer service.

7. Plus most of the times the product quality is very bad I suggest if you wish to buy an authentic product then don't buy here.I have been using the app since long as they were giving good cashbacks and offers.

8. I have to go to "contact us" option and then click on "I want to cancel the order" and then on "cancel this item".

9. They deliver too late beyond last delivery date, recently delivered some used product which was damaged with someone else's address slip attached on it.

10. If you use it after somedays for ordering product, the account gets logout at the transaction processing page, which may make me lose my amount.

11. They have a so called customer care number which disconnects every call after 10 seconds on IVR itself.

1. Fix Paytm Mall Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Paytm Mall: Restarting the app will resolve most errors.
2. Update the Paytm Mall App. Here is how:
   1. On Android goto PlayStore » Search for "Paytm Mall" » Open Paytm Mall: E-Gift Card Store » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paytm Mall » click "UPDATE".
3. Clear Paytm Mall: E-Gift Card Store app cache: Clearing cached data will force your app to retrieve the latest data directly from Paytm Mall servers.
   1. On Android, goto Settings » Apps » Select "Paytm Mall: E-Gift Card Store" » click Storage » click "Clear Cache".
4. Check Paytm Mall app permissions. If any of these permissions required to use your device's features are disenabled, Paytm Mall might not work.
5. Uninstall and reinstall Paytm Mall. If nothing else has worked, completely uninstall Paytm Mall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Paytm Mall not working

2. Fix Paytm Mall Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Paytm Mall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Paytm Mall not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Paytm Mall may not be able to connect to the Internet when running in the background.