Published by IVE Group on Jul 29, 2024

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Why should I report an Issue with LASOO - Online Shopping Deals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IVE Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About LASOO - Online Shopping Deals

1. By providing a single platform to discover, compare and buy the top deals from Australia’s best retailers - including ALDI, Coles, Woolworths, Pet Stock, Bottlemart, Pillow Talk, Katies, Crocs, Godfreys, Autobarn, Decathalon and exclusive retailers such as BBQ Galore, Lincraft, Betta Electrical, Designer Appliances, Chemist Warehouse, Ramsey and Malouf Pharmacies – we’ll help you save time and time again.

2. With a wide range of daily catalogues and promotions across Beauty, appliances, toys, health, fashion, pets, furniture, homewares, baby, electronics, groceries, sports, office, games, automotive, tools, photography and more, Lasoo empowers Australian shoppers with all the information needed to make better shopping decisions. Don’t pay fool price.

3. We’re motivated by our goal to provide our users with the most frictionless specials shopping experience available.

4. Lasoo helps Australians save time and money.

5. Whatever you’re looking for, try and Lasoo it (on special) first.

6. Driven by our core beliefs of honesty, transparency and value, we endeavour to be the trusted source for all your specials shopping needs and help you save on the products you love.

LASOO Customer Insights

1. I don't see how this app helps me at the moment.The new update is horrible, I can't find any of the catalogues I am after and when I do find one the pages don't scroll properly.

2. Apps slow, won't sort catalogues probably, doesn't have all retailers, can't saves list's without our an account and more problems.

3. Please fix it and it has everything I need to award a 5 star rating.(Tried the 27/09/22 update version, still garbage, uninstalled.) Layout is terrible.

4. It is slow to respond to any sort of action, wether it be search or even tap the back button.Was a great app, but since they did the update they have returned it.

5. Since the update, its hard to find what you are looking for but instead you are force fed catalogues that you never browsed before.

6. I've now deleted the app after having it for many years.I've been using lasoo for years and loved it until the new update and now it's hardly usable.

7. If I add a special to a wish list to access later, when I look at the wishlist it doesn't tell me which store it is for.

8. Go back to what worked!I used to like this app but I currently am struggling to use it as I'm searching through the list of products and the screen goes white for a bit and then it refreshes to the home screen.

9. Please explain how it makes sense to have the list of all stores not in alphabetical order and in the random mess they currently are.

10. Please.I have never given any apps a review, but the latest version of this app is driving me insane.

11. Sort by latest doesn't actually show latest at the top.

Steps to Troubleshoot & Fix LASOO Issues

1. Fix LASOO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LASOO: Restarting the app will resolve most errors.
  2. Update the LASOO App. Here is how:
    1. On Android goto PlayStore » Search for "LASOO" » Open LASOO - Online Shopping Deals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LASOO » click "UPDATE".
  3. Clear LASOO - Online Shopping Deals app cache: Clearing cached data will force your app to retrieve the latest data directly from LASOO servers.
    1. On Android, goto Settings » Apps » Select "LASOO - Online Shopping Deals" » click Storage » click "Clear Cache".
  4. Check LASOO app permissions. If any of these permissions required to use your device's features are disenabled, LASOO might not work.
  5. Uninstall and reinstall LASOO. If nothing else has worked, completely uninstall LASOO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LASOO not working


2. Fix LASOO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LASOO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LASOO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LASOO may not be able to connect to the Internet when running in the background.

Reported Issues