Contact Shopee 11.11 Customer Service

Why should I report an Issue with Shopee 11.11?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shopee to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Activate & verify your ShopeePay now to enjoy all the benefits! ● Quick & convenient online shop checkout journey: Browse your needs through our user-friendly mobile interface. ● Safe transactions with your preferred payment method: ShopeePay, SPayLater, COD, and bank transfer.

2. ShopeePay is a digital wallet and e-money feature service to provide you an easy online payment on Shopee app & offline payment at ShopeePay Merchants.

3. Shopee is also supported by various payment methods & reliable logistics that will make your online shopping experience safer & more convenient.

4. Shopee is collaborating with PT Lentera Dana Nusantara to offer a cash loan service called SPinjam.

5. Shopee is the leading online shopping platform in Southeast Asia and Taiwan that offers convenient and seamless shopping.

6. We do not provide personal loans that require users to make full payments within 60 days or less from the date the loan was issued (also known as ""short-term personal loans"").

7. Selected Shopee users can apply for a cash loan through the Shopee application.

8. Annual Percentage Rate from 24% to 27% for 1. Total payment: Rp3. 000. 000 (loan amount) + Rp30. 000 (admin fee) + (1. 95% (interest/month) * Rp3. 000. 000 (loan amount) * 6 months (loan period)) = Rp3. 381. 000 or Rp563.

9. SPinjam by PT Lentera Dana Nusantara has been registered and supervised by OJK (Financial Services Authority). 1.

10. Shopee's privacy policy will be committed to protecting all user data and information.

11. Users can buy and sell at low prices anytime & anywhere, and find various exclusive offers.

1. Maybe you can add an option to turn those features off? Also, the category options on the home page disappear, making it kinda hard for me when all I want is looking through recommended items in each category.lThe ui/ux are non-intuitive, very confusing, and trashy.

2. I enjoy shopping on your platform but i feel like the app isn't getting any better a lot compared to the old days.New UI for when opening a item or smt then flipping to a one scroll display really doesn't help, nor look good to me.

3. There are some minuses like long time page loading or the managing of "My Likes" collection, when i need to delete an item that no longer available, for example.

4. but the food section (shopeefood) is kinda bad :( they do add double order 🥲 it made my food delivery arrived very late, what if i order ice cream? it'll melt when it arrives 🤡 don't really like this kind of thing, bc the price is just the same with when you made an order that is not doubled.

5. And it happen anytime it feels like it, wether just looking around my phone or just reading notifications, with no other apps opened, the ad just welcome itself.well, i'm enjoying this app for online shopping.

6. Overall just a place for looking at random shtuff at a bargaining price while not much of a shopping experience to get through with.I really like this online shopping app because it has features like games in it.

7. So lots of room for improving, good luck!Would give this a 5 star but the app got too heavy ever since the shopee live and shopee video features got added.

8. When scrolling through the favorites section, it refreshes every time you tap on a product and we need to scroll down all over again.

9. the system, the layout, the transaction is all simple and easy to use! there are many things i can find here, no need to worry to find what u need.

10. Then once I had a problem with a shipment, as one item was missing and I raised a case, which was then closed by shopee and still I didn't get a refund from them.

11. I scroll down my likes and delete the item and after that i end up at the top of the list again, not on the spot i scrolled to.

1. Fix Shopee 11.11 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shopee 11.11: Restarting the app will resolve most errors.
2. Update the Shopee 11.11 App. Here is how:
   1. On Android goto PlayStore » Search for "Shopee 11.11" » Open Shopee 11.11 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shopee 11.11 » click "UPDATE".
3. Clear Shopee 11.11 app cache: Clearing cached data will force your app to retrieve the latest data directly from Shopee 11.11 servers.
   1. On Android, goto Settings » Apps » Select "Shopee 11.11" » click Storage » click "Clear Cache".
4. Check Shopee 11.11 app permissions. If any of these permissions required to use your device's features are disenabled, Shopee 11.11 might not work.
5. Uninstall and reinstall Shopee 11.11. If nothing else has worked, completely uninstall Shopee 11.11 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shopee 11.11 not working

2. Fix Shopee 11.11 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shopee 11.11 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shopee 11.11 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shopee 11.11 may not be able to connect to the Internet when running in the background.