Contact Mercado Libre Customer Service

Why should I report an Issue with Mercado Libre: Compras online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mercado Libre to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. En la tienda online puede encontrar descuentos exclusivos y miles de marcas: electrónicos (celulares, notebook), coches, motos, electrodomésticos (heladeras y microondas), protector solar, perfumes, productos de maquillaje y belleza, moda (zapatillas, vaqueros, pantalones cortos, vestidos) y ropa deportiva. - Marque los productos que más le gusten para comprarlos en promoción. - Facilite sus compras en línea utilizando filtros de precio, ubicación y envío gratuito. - Disponemos de una variedad de productos por categorías para comparar precios: electrodomésticos, muebles (cama, colchón, sofá), moda (ropa, vaqueros, shorts, vestidos, zapatos), maquillaje, productos de belleza (protector solar, bronceadores), muebles, alimentos y bebidas. - Ahorre dinero con descuentos en las tiendas online oficiales. - Reciba su pedido sin salir de casa con envío gratuito en 24 horas. - Gestione sus compras online y comience a vender online. - Compre online con ofertas exclusivas y envío gratis: electrónicos (celulares, notebook), juegos, electrodomésticos (cocina, heladera), motos, coches, libros, protector solar, productos de belleza, muebles (sofá, colchón), ropa deportiva, vestidos, pantalones, zapatos, sombreros, productos de supermercado, refrescos, aperitivos y dulces. - Aproveche los descuentos para comprar sus productos online a bajo precio, con promociones especiales.

2. Accede desde el ícono en la página principal de Mercado Libre para ver películas y series cuando quieras. ¡Con Mercado Libre usted puede vender más rápido! - Haga sus anuncios gratis en 4 sencillos pasos y empiece a vender online. - Gestione sus compras y ventas online desde su cuenta. - Hable con su comprador o vendedor a través de nuestra herramienta de mensajes instantáneos.

3. Encuentre la mayor variedad de productos para que usted pueda comparar precios, ver las opiniones de otros compradores y estar preparado para hacer sus compras por Internet. - Automóviles: accesorios para vehículos, neumáticos y muchos otros productos. 📌 Promociones, ofertas y precios bajos para ahorrar en su compra online.

4. Electrodomésticos, ropa, electrónicos, alimentos y bebidas para comprar en línea utilizando la aplicación oficial que reúne millones de productos de sus marcas favoritas.

5. Las mejores ofertas exclusivas con envío gratis en 24 horas. ¡Descarga la app Mercado Libre y aprovecha para ahorrar en tus compras online!

6. Además de comprar, puedes vender tus productos. ¡Comprá todo lo que usted necesita a través de la app Mercado Libre!

7. Es muy fácil buscar precios y comprar online. ¡Conozca diferentes categorías de productos!

8. Además de disfrutar de las promociones, con nuestros envíos gratuitos en 24 horas* recibirá sus compras online súper rápido.

9. Encuentra diversas categorías de productos: electrodomésticos, TV, heladera, cocina, ropas, calzados, electrónicos, celulares, PC Gamer y mucho más.

10. Disfruta gratis de películas, series y contenido infantil en Mercado Play.

11. También puedes transmitir en tu televisor a través de chromecast.

1. There's no easy way to solve issues with M.L.The application is really good To make small orders for example toys, board games, clothes, small furniture... Because if you ask for something expensive there is a certain probability of problems with the purchaseWorse app ever, once they refund me back i will delete my account forever, They charged me for nothing, I was about to buy a product an error appeared that I cant make the payment, but they charged me lol why I am being charged if I couldn't make the payment?This is the fourth time the app log out me just because.

2. Whats going on here? I don't have to show my INE when I'm going to buy groceries, so why do I have to show it just to enter to my account?Each day there's no more places to choose where i can pick up my package 📦, this is completely nonsense because your team must improve a way to deliver our products in a good way.

3. Now they have frozen my account with no warning and won't allow me back in (I need to return items) unless I provide the most intrusive photos, selfies, personal documents... for SHOPPING! Unbelievable!The website is very buggy.

4. By now I'm gonna be on Amazon I'm still using Mercado Pago, but Mercado Libre now is absolutely a scam.App crashes after selecting my user account or phone nr or ID.

5. Amazon is way better, use friendly and if needed, able to speak to a live person in customer service and get help.Mostly, you're really shopping in China.

6. If I'm in a restaurant and I want to pay by Mercado Pago, I have to put my INE, my face, my data AGAIN even if I had already my loggin, just because your app decided to log me out.

7. Unreliable!Unable to reach customer service agent, unable to update/fix phone number.

8. I have had so many experiences recently where they have made errors and I have had to pay, or of buying what turned out to be useless junk and them not allowing me to return it, my list goes on.

9. Why do you need me to authenticate with my face on top of that? You guys realize you're not the only option for buying online, right? You're just the most annoying.

10. Entered correct and updated cell# and app changed it back to an old number once the order was placed.

11. The correct address was verified on the receipt only for the system to change it to an old address when it was actually shipped.

1. Fix Mercado Libre Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mercado Libre: Restarting the app will resolve most errors.
2. Update the Mercado Libre App. Here is how:
   1. On Android goto PlayStore » Search for "Mercado Libre" » Open Mercado Libre: Compras online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mercado Libre » click "UPDATE".
3. Clear Mercado Libre: Compras online app cache: Clearing cached data will force your app to retrieve the latest data directly from Mercado Libre servers.
   1. On Android, goto Settings » Apps » Select "Mercado Libre: Compras online" » click Storage » click "Clear Cache".
4. Check Mercado Libre app permissions. If any of these permissions required to use your device's features are disenabled, Mercado Libre might not work.
5. Uninstall and reinstall Mercado Libre. If nothing else has worked, completely uninstall Mercado Libre then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mercado Libre not working

2. Fix Mercado Libre Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mercado Libre be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mercado Libre not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mercado Libre may not be able to connect to the Internet when running in the background.