Published by Walmart on Nov 7, 2024

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Why should I report an Issue with Walmart: Shopping & Savings?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Walmart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Walmart: Shopping & Savings image 1 contact Walmart: Shopping & Savings image 2

About Walmart: Shopping & Savings

1. Find all your favorite items quickly with store maps and save time shopping for groceries and essentials when you visit a Walmart store.

2. Check in with the Walmart app when you’re on your way to the store and we’ll bring your order out to you when it’s ready for pickup.

3. Plus, our convenient pickup, delivery and shipping options make it a breeze to get your order exactly when you want it, whether you’re shopping online, in-store or on the go.

4. Swing by the store to collect your order curbside—we’ll even load all your groceries and other items into your car.

5. The Walmart app is the easiest way to shop for everything on your list, including fresh groceries, household essentials, the latest tech and a lot more.

6. Use your phone to shop for groceries and more in-store and check out contact-free.

7. Get live order updates sent straight to your phone and easily track order status any time from the homepage.

8. Check prices and build your shopping lists with the item barcode scanner.

9. For those need-it-now moments, choose Express delivery to get your order in as fast as one hour.

10. Quickly and easily fill your cart with frequently purchased items and groceries.

11. The Walmart app is the easiest way to get the most out of your membership and save more time and money.

Walmart Customer Insights

1. I've lost my delivery time taking so long to check out.Being disabled with issues of inability to physically get out to a store to walk up and down the aisles to get what I need as well as see what new items might be out is really frustrating for me.

2. They also haven't really thought through about staffing for curbside delivery, but that is not an app issue.The app is great but I'm giving 3 stars because there is no result coming when running a search into your purchase history.

3. For example, Poland spring water bottles I ordered last week is appearing in my history but, when I search "water" or "Poland spring" in my purchase history, the app can't find anything.The quality/reliability has gone down.

4. But I hate paying for the service + tipping for every delivery, just to have to go to a store myself to get unexpired/missing items.Pretty bad app, with lots of glitches and poor programming.

5. It has happened multiple times.)Check-In Issues: The app was working great, but for the past few months, I'm having issues checking in for my pickups.

6. I have to wave an employee down to grab my order if I'm not able to go into the store (several kids in tow).The app is usually great.

7. All done with no pain!After having a terrible experience on their website (no "add" option for items and then no "checkout" option from the cart), thought I'd try their app... Should have known better.

8. (Had I known the particular item was not being delivered, I would have postponed/canceled the whole order.

9. And sometimes there are just items missing alltogether.. When I do find issues, they are good about getting me refunded.

10. I look through the window of my screen device and am able to see and order everything I need and some that I find I want.

11. I'm paying nearly $20 extra between service fee and driver tip.I have all my groceries delivered by Walmart.

Steps to Troubleshoot & Fix Walmart Issues

1. Fix Walmart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Walmart: Restarting the app will resolve most errors.
  2. Update the Walmart App. Here is how:
    1. On Android goto PlayStore » Search for "Walmart" » Open Walmart: Shopping & Savings » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walmart » click "UPDATE".
  3. Clear Walmart: Shopping & Savings app cache: Clearing cached data will force your app to retrieve the latest data directly from Walmart servers.
    1. On Android, goto Settings » Apps » Select "Walmart: Shopping & Savings" » click Storage » click "Clear Cache".
  4. Check Walmart app permissions. If any of these permissions required to use your device's features are disenabled, Walmart might not work.
  5. Uninstall and reinstall Walmart. If nothing else has worked, completely uninstall Walmart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Walmart not working


2. Fix Walmart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Walmart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Walmart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Walmart may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete my current walmart app

    — by Deborah Grasse 2 years ago

  • Ive tried to unstall the Walmart grocery .com I need back on an can't get on it

    — by Sherry Foster 3 years ago

  • I can't get my order to go through

    — by Sherry Foster 3 years ago