Published by Innorriors Pvt. Ltd. on Aug 17, 2024

Report an issue with Photo & Video Locker.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Photo & Video Locker - Gallery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Innorriors Pvt. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo & Video Locker - Gallery image 1 contact Photo & Video Locker - Gallery image 2

Photo & Video Locker Customer Insights

1. worst app ever ! I hav saved alot of photos n videos in this app for almost 2 years and today all that stuff got disabled , photos and videos are not functional anymore , i cant see my photos n videos aren't playing too... kindly help me regarding to this problem!There is no support team details mentioned who could be contacted when in crisis.

2. Thanks a million Rowdy Fit.This app is the worst, my entire data has disappeared in it, none of my photos are visible, and when I email them, they don't even respond to that.I saved a lot of photoes ad videoes in this app but today all that staff got disabled .photos and videosare not functional any more.

3. One generic mail id which no one revertsThis is worst ..I have saved my last Six year photos and video nd when all the video not opening /playing .

4. When I tried unstall nd reinstall this app..I didn't get my photos and video by recovery mail... These photo was my life journey ..This is the best video & photo locker in playstore.

5. i want to see my photos and videos please halp me.This is the worst app ever.

6. Photos and videos nothing is visible could someone help from your team.

7. I have been looking for a locker/hider that shows select all videos or photos and this has it.

8. There's no way to recover my photos and videos 😢The app works fine.

9. Kept a lot of photos and videos for a while and then they weren't opening.

10. I cannot loose the photos .

11. Since leмpea file & folder locker is no more i gave up on hiding & locking apps luckily Rowdy Fit came along with this beautiful gem that does it perfectly too.

Steps to Troubleshoot & Fix Photo & Video Locker Issues

1. Fix Photo & Video Locker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo & Video Locker: Restarting the app will resolve most errors.
  2. Update the Photo & Video Locker App. Here is how:
    1. On Android goto PlayStore » Search for "Photo & Video Locker" » Open Photo & Video Locker - Gallery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo & Video Locker » click "UPDATE".
  3. Clear Photo & Video Locker - Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo & Video Locker servers.
    1. On Android, goto Settings » Apps » Select "Photo & Video Locker - Gallery" » click Storage » click "Clear Cache".
  4. Check Photo & Video Locker app permissions. If any of these permissions required to use your device's features are disenabled, Photo & Video Locker might not work.
  5. Uninstall and reinstall Photo & Video Locker. If nothing else has worked, completely uninstall Photo & Video Locker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo & Video Locker not working


2. Fix Photo & Video Locker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo & Video Locker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo & Video Locker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo & Video Locker may not be able to connect to the Internet when running in the background.

Reported Issues