Contact Photo Metadata Viewer Customer Service

Why should I report an Issue with Photo Metadata Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Syrupy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. See locations where photos were taken on a map (if location information was recorded).

1. Could have an easier navigation interface for people who dont know to look in DCIM on their external sd card or maybe some usefull hints about turning on geotagging and exif in their camera settings for the noobs.Does what it says it does, efficiently.

2. I have this app and Exif Eraser (no permissions) both on my phone so that I can use the latter to erase metadata and then use this one (later) to check that I erased the metadata, before uploading the photo.Very useful app.

3. The values for each entry is difficult to read, they could've been simplified or adjusted to normal f-numbers etc.Shows Exif information from your gallery or selected file.

4. I'm betting the other reviewers wanted to use this app to find other people's location online and got pouty when they realised they couldn't.Easy to use.

5. Tested it by using an exif editor and adding geodata and comments to a photo then pulled it up in this app.

6. If you are looking for an app to change or erase exif tags/photo metadata, this is NOT the one.

7. Thanks for a good app.Works as intended, although to note, location data is not shown for photos even after testing.

8. Display all EXIF tags in any jpeg.

9. Worked fine with jpegs from my other cameras (Fuji and Canon).

10. A useful improvement would be to permit the text output to be copied to allow it to be pasted into another app.

11. But who'd want that, my camera specifications were shown alongside how and when it was taken.

1. Fix Photo Metadata Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo Metadata Viewer: Restarting the app will resolve most errors.
2. Update the Photo Metadata Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "Photo Metadata Viewer" » Open Photo Metadata Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Metadata Viewer » click "UPDATE".
3. Clear Photo Metadata Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Metadata Viewer servers.
   1. On Android, goto Settings » Apps » Select "Photo Metadata Viewer" » click Storage » click "Clear Cache".
4. Check Photo Metadata Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Photo Metadata Viewer might not work.
5. Uninstall and reinstall Photo Metadata Viewer. If nothing else has worked, completely uninstall Photo Metadata Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo Metadata Viewer not working

2. Fix Photo Metadata Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo Metadata Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo Metadata Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo Metadata Viewer may not be able to connect to the Internet when running in the background.