Contact File locker Customer Service

Why should I report an Issue with File locker - Lock any File?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Innorriors Pvt. Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No sense in using this app if I can open using Total ComanderI just used the file locker app to lock a word document.

2. I found the file when searching in Android Files app, but I had to uninstall the File Locker app.Useless. the files are saved as .flock but when you have a filebrowser like "EZ File Explorer" you still have access to this files without any need of a password.

3. I locked a txt file and tried to open it within this app, it gives me 2 choices to open with: "total commander", "Docs", I chose Total Commander, but it said "open failed, permission denied".

4. In the file locker app, when I unlock the document & try to open with word, I get the error "This version of office does not support this file format".

5. If I lock a word file and open it within this app, it said "this file isn't available offline.

6. It would also be nice if you could scroll through pictures rather than open one by one.All files were found using another recovery app! Files locked here are only hidden from you that's all (with a *.flock extension) .

7. sadly I wasted money for the premium 😤😤I stored my pictures in a folder which I created in this app, but ever since I stored them, I haven't been able to access them... But the folder is showing that there are 45 photos available, when I open it, nothing is there! And am sure my photos were uploaded to this app and they nolonger exist in my gallery! Please see how I can retrieve them!set up was easy.

8. Once you open the file, you can return to the app you opened it in and it is still there available to open.

9. Locked file is recovered by WPS Office and it's available even after locking and unlocking phone.

10. When doing so, the file is moved to somewhere else so I cannot find it again in the Android files app.

11. Performs good.Tedious-The short answer is that when you close the file you locked, FileLocker doesn't re-lock it.

1. Fix File locker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart File locker: Restarting the app will resolve most errors.
2. Update the File locker App. Here is how:
   1. On Android goto PlayStore » Search for "File locker" » Open File locker - Lock any File » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File locker » click "UPDATE".
3. Clear File locker - Lock any File app cache: Clearing cached data will force your app to retrieve the latest data directly from File locker servers.
   1. On Android, goto Settings » Apps » Select "File locker - Lock any File" » click Storage » click "Clear Cache".
4. Check File locker app permissions. If any of these permissions required to use your device's features are disenabled, File locker might not work.
5. Uninstall and reinstall File locker. If nothing else has worked, completely uninstall File locker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing File locker not working

2. Fix File locker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make File locker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to File locker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, File locker may not be able to connect to the Internet when running in the background.