Published by Acer Inc.

Report an issue with Acer Gallery.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Acer Gallery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Acer Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Acer Gallery image 1 contact Acer Gallery image 2

Acer Gallery Customer Insights

1. We cannot adjust its brightness.It is chinese quality copy of Moto gallery app.It is multi utility toolWhy does acer hide the gallery?I like the photoNice .. fits my needs 😘😘please acer make smartphonesThere is no private albumi love this galleryJust what I needed.

2. It's glowing like a bulb.

Steps to Troubleshoot & Fix Acer Gallery Issues

1. Fix Acer Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Acer Gallery: Restarting the app will resolve most errors.
  2. Update the Acer Gallery App. Here is how:
    1. On Android goto PlayStore » Search for "Acer Gallery" » Open Acer Gallery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Acer Gallery » click "UPDATE".
  3. Clear Acer Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from Acer Gallery servers.
    1. On Android, goto Settings » Apps » Select "Acer Gallery" » click Storage » click "Clear Cache".
  4. Check Acer Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Acer Gallery might not work.
  5. Uninstall and reinstall Acer Gallery. If nothing else has worked, completely uninstall Acer Gallery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Acer Gallery not working


2. Fix Acer Gallery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Acer Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Acer Gallery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Acer Gallery may not be able to connect to the Internet when running in the background.

Reported Issues