Published by Secret Photo Vault Album on Dec 1, 2024

Report an issue with PV.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with PV - Calculator Photo Vault?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Secret Photo Vault Album to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PV - Calculator Photo Vault image 1 contact PV - Calculator Photo Vault image 2

PV Customer Insights

1. Also, I don't know if it's just me, but the "urgent switch" feature doesn't seem to workWOW ! HIDDEN gem , I searched Many apps locked , sgallery, calc , privary and this is what I love to use among all , all features especially search etc I love , Just few additions request - Webm and Webp files don't play , also gifs don't show previews on screen , and no video animation short previews as well , kindly add these options as well , and can we have only 2 column staggered view for big zoom view of pics , visual experience would be much improved rest is nearly all features alreadyPerfect app for the jobThis is actually a great thing to store all your photos in.

2. Please help me.It was really good at first and work well, but after a while the passcode calculator home screen wouldnt come on and just showed everything.This is what I want! The app is clean and simple.

3. And another thing that would be good is when reopening the app it would send you to the home screen (one with all the albums) after putting in your passcode instead of automatically putting you back onto the screen you closed the app on.

4. When you open the app it just says "enter passcode" every time so the calculator does not show.

5. The only thing I think that would be big step ups is if it doesn't show up in your recently open apps.

6. Good job guys!Can you change the name of the app from "PV" to "Calculator" please, it's would be less suspicious in app drawer.

7. I have already got many of my photos in it! I like it because its disguised as a calculator.

8. And the app does not show as a claculator just a P.

9. Overall its a really great app.I like the app so far but i need help.

10. But it do safe guard my private photo and videos well.

11. Amazing app overall.

Steps to Troubleshoot & Fix PV Issues

1. Fix PV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PV: Restarting the app will resolve most errors.
  2. Update the PV App. Here is how:
    1. On Android goto PlayStore » Search for "PV" » Open PV - Calculator Photo Vault » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PV » click "UPDATE".
  3. Clear PV - Calculator Photo Vault app cache: Clearing cached data will force your app to retrieve the latest data directly from PV servers.
    1. On Android, goto Settings » Apps » Select "PV - Calculator Photo Vault" » click Storage » click "Clear Cache".
  4. Check PV app permissions. If any of these permissions required to use your device's features are disenabled, PV might not work.
  5. Uninstall and reinstall PV. If nothing else has worked, completely uninstall PV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PV not working


2. Fix PV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PV may not be able to connect to the Internet when running in the background.

Reported Issues