Contact Hide Pictures & Videos Customer Service

Why should I report an Issue with Hide Pictures & Videos?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Donna Danley to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The ads have not been removed and I have reached out to the developer and have yet to receive any feedback or resolution.... else this would be an easy 5* rating.Love this app! You can put different settings on your locked apps so they just appear to not be working! You can also lock pictures and videos which is nice.

2. I've also held off from their "remove ads” payment for this reason all the other features are great and the only reason I'm not giving it five stars is be ause of the applock problemDoes what it's supposed to but be careful I tried the free version for about a week to test it, and it it does exactly what it's supposed to.

3. bee using it for a couple weeks now and it does everyrhing it says it will and it works great...only downfall is that the photo it snaps of the "intruder" never comes out clear enough to see the actual intruder.So far the userability is pretty great except when initially setting up (code) t'was a tad confusing, BUT I figured it out without too much thinking AND invested time.

4. The ads are easy to exit out of and don't have a countdown.I was so excited when I found this app! I went through the photos and saw all the great features it has and hit the download button.

5. + when you close the app, you can still see what you're hiding by hold pressing the menu.(pls fix this)The absolute BEST APP for keeping your private photos safe! jot even hackers could find your pictures bc od how inconspicuous and secure.

6. I'm confident any well-informed app user will be impressed! The settings options helps user navigate and control certain aspects of vault lock, leaving the user feeling some peace.

7. So the developers fail to include a crucial feature of private photo vaults and then they expect YOU to be responsible for trying to avoid a potential pitfall THEY left in the app... l don't think so! There are actually developers that incorporated cloud backup into their app.

8. I'm going with that one, though if you pay for this, and you want basic, this will work.Great app, does what it says EXCEPT for a major problem with the applock ( i.

9. ANYONE who owns or has owned a mobile device, has most likely found themselves in a situation where it has crashed and a large number of apps have been corrupted.

10. All other apps like this just copy the pictures, videos, and files so you have to go back and delete them from your main files.

11. With apps like this though, online back up technology is unable to detect any photos and videos on the device.

1. Fix Hide Pictures & Videos Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hide Pictures & Videos: Restarting the app will resolve most errors.
2. Update the Hide Pictures & Videos App. Here is how:
   1. On Android goto PlayStore » Search for "Hide Pictures & Videos" » Open Hide Pictures & Videos » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hide Pictures & Videos » click "UPDATE".
3. Clear Hide Pictures & Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Hide Pictures & Videos servers.
   1. On Android, goto Settings » Apps » Select "Hide Pictures & Videos" » click Storage » click "Clear Cache".
4. Check Hide Pictures & Videos app permissions. If any of these permissions required to use your device's features are disenabled, Hide Pictures & Videos might not work.
5. Uninstall and reinstall Hide Pictures & Videos. If nothing else has worked, completely uninstall Hide Pictures & Videos then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hide Pictures & Videos not working

2. Fix Hide Pictures & Videos Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hide Pictures & Videos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hide Pictures & Videos not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hide Pictures & Videos may not be able to connect to the Internet when running in the background.