Published by Aculix Technologies LLP on Oct 2, 2024

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Why should I report an Issue with Photo Compress - Image Resize?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aculix Technologies LLP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Photo Compress Customer Insights

1. It's awesome.Very good job, does great compression, however it needs one vital option; that is te give the user the choice to replcae the bigger original images with the new compressed ones instead of storing them into a new folder, this will be great (i had to manually delete the originals and move the compressed ones in place; this will also make confusion as the new images will seem to be out of historical order) , also if there is a choice to select compression value Again thank you and best regardsIt does as it says, but only that.

2. This app helped me a lot for compressing photos of desirable size.Good compress with no change picture qualityThe file had been reduced from 3.8mb to 110.3kb 😳pretty amazingIt asked for my credit card number and said it was no charge.

3. There are some faults, like there should be an option to delete the original images and replace them with the compressed ones, that would be so great.

4. I changed my review to 2 stars from 1, after locating the other compressed files in an obscure (to me) location on my device, when the only ones I could easily find were the originals.

5. And, as far as I can tell, this app doesn't have any other competitors on the Play Store.very friendly interface, fast work, very good to fo bulk of single photos.Good app.

6. To make up for that fault, I had to rename the Bulk Image Compressor folder to the name of the folder from which it was compressed, every time I compressed a folder.

7. Also attempting to compress images in bulk, about 2 thousand files, resulted in a crash.

8. It doesn't even let you change where the compressed files are stored.

9. But otherwise, I compressed almost 400 MB of photos using this app.

10. No settings to compress images losslessly or set a resolution to a minimum.

11. Lots of ads to skip through, but ultimately I was able to finally submit my files without being given an error message.

Steps to Troubleshoot & Fix Photo Compress Issues

1. Fix Photo Compress Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Compress: Restarting the app will resolve most errors.
  2. Update the Photo Compress App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Compress" » Open Photo Compress - Image Resize » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Compress » click "UPDATE".
  3. Clear Photo Compress - Image Resize app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Compress servers.
    1. On Android, goto Settings » Apps » Select "Photo Compress - Image Resize" » click Storage » click "Clear Cache".
  4. Check Photo Compress app permissions. If any of these permissions required to use your device's features are disenabled, Photo Compress might not work.
  5. Uninstall and reinstall Photo Compress. If nothing else has worked, completely uninstall Photo Compress then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Compress not working


2. Fix Photo Compress Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Compress be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Compress not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Compress may not be able to connect to the Internet when running in the background.

Reported Issues

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