Published by Innorriors Pvt. Ltd. on Aug 21, 2024

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Why should I report an Issue with Video locker - Hide videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Innorriors Pvt. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Video locker - Hide videos image 1 contact Video locker - Hide videos image 2

Video locker Customer Insights

1. I gave 4 stars for this app cause of many ads.First it was so nice but now it is the worst app as it has deleted all my videos and there is no recovery of all my videosVery good it protects all my videos that I don't want others to seeThis has protect a secret video of mine for a long time and it is easy to operateJust downloaded, tried to use, and quickly uninstalled this app.

2. Beware when you are unlocking videos! If you unlock a video and you do not have enough storage space, your video will disappear forever.

3. Install it later on, a few weeks, just enter your same pon and email and go to settings and hot recover and wallah, you get your videos back...App generally works as advertised.

4. Your video is simply deleted FOREVER!It worked on my phone.

5. I wished ads were banned for free or at least have a option where the app isn't connected to the phone's service so it won't get any ads.

6. You can delete your videos, and Uninstall the app.

7. Too many ads that are the same pops up every few seconds, it was so annoying till I uninstalled the app and found another one with no ads in it.

8. The app does not stop the unlock and inform you of this.

9. I already switched and feel so much better.Awesome application.

Steps to Troubleshoot & Fix Video locker Issues

1. Fix Video locker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video locker: Restarting the app will resolve most errors.
  2. Update the Video locker App. Here is how:
    1. On Android goto PlayStore » Search for "Video locker" » Open Video locker - Hide videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video locker » click "UPDATE".
  3. Clear Video locker - Hide videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Video locker servers.
    1. On Android, goto Settings » Apps » Select "Video locker - Hide videos" » click Storage » click "Clear Cache".
  4. Check Video locker app permissions. If any of these permissions required to use your device's features are disenabled, Video locker might not work.
  5. Uninstall and reinstall Video locker. If nothing else has worked, completely uninstall Video locker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video locker not working


2. Fix Video locker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video locker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video locker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video locker may not be able to connect to the Internet when running in the background.

Reported Issues