Contact Photo Metadata Remover Customer Service

Why should I report an Issue with Photo Metadata Remover?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Syrupy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 5 stars hands down.I only just started using this app, as I have heard so many scammers get the metadata from your pics to gather information about you, including your exact location.

2. I guess the only downside is it can affect time/date metadata.Really great app! What would be great though, is to allow only location data removal, and not all of the metadata.

3. I have tested this app and found it does remove the metadata 98% the remain 2% of metadata which is left, is less useful than a water proof Tea bag.

4. I was able to delete with exif and it tells you if there and errors or unsuccess and actually displays the data points in detail...or lack thereof.

5. Followed up with the very same files in ExifPro (no I'm not affiliated, just downloaded it) and it found all the relevant data still there 100%.

6. Just set the output location to the location where your camera usually saves photos, and Google Photos will pick up on it instantly.

7. So I recommend this app for privacy of your photo's.Perfect, works 98% of the time without a hiccup.

8. After that it's click, click, done.Free, great app to have to protect your privacy too.

9. This app is extremely easy to use and scrubs all your information from your pics.Not a pretty interface and has ads but not too intrusive.

10. Or at least keep the timestamp in, so that the photos still could be sorted accordingly.This app works very well.

11. Setup including the few custom settings took mere seconds.

1. Fix Photo Metadata Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo Metadata Remover: Restarting the app will resolve most errors.
2. Update the Photo Metadata Remover App. Here is how:
   1. On Android goto PlayStore » Search for "Photo Metadata Remover" » Open Photo Metadata Remover » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Metadata Remover » click "UPDATE".
3. Clear Photo Metadata Remover app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Metadata Remover servers.
   1. On Android, goto Settings » Apps » Select "Photo Metadata Remover" » click Storage » click "Clear Cache".
4. Check Photo Metadata Remover app permissions. If any of these permissions required to use your device's features are disenabled, Photo Metadata Remover might not work.
5. Uninstall and reinstall Photo Metadata Remover. If nothing else has worked, completely uninstall Photo Metadata Remover then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo Metadata Remover not working

2. Fix Photo Metadata Remover Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo Metadata Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo Metadata Remover not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo Metadata Remover may not be able to connect to the Internet when running in the background.