Published by Google LLC on Oct 21, 2024

contact Gboard - the Google Keyboard Chat with our AI-based Gboard Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Gboard?



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Why chat with our AI Gboard Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Gboard.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. But overall it has a lot of great customization settings, so overall the only thing I find wrong is The voice text taking too long to initialize and lagging while trying to listen.I am spending an inordinate amount of time editing every bit of my text messages! Gboard has become unusable! I only type one or two letters and keyboard supplies whatever word it decides I need to have in that place.

2. All in all I'm giving it a 4 star rating only because there are certain settings that aren't available to change and I would like to see them become available for everyone and then I will change my rating to a perfect 5 🌟!!!It's a good keyboard, but this update doesn't apply to me.

3. I am going to have to uninstall gboard and finding another better keyboard.Recent changes stink.

4. Hopefully this new update Will do the trickReally cool as a lot of good features but the voice text lags and takes a while to start up.

5. I don't want to use my Data or time at a wifi somewhere to update the app for an update that doesn't even apply to me.

6. It's not convenient to drive to a place that has free wifi, considering quite a few places have been retracting their once free open wifi to wifi for customers only, to which a password has been applied.

7. It's automatically in the system but I expected disappointment but props to Google for the improvement in the last couple of years.Used to be my go to keyboard, but now it's one hot mess.

8. I turned off a lot of the corrections but for some reason when I type words are coming up on the screen that weren't even letters I typed when I use the voice.

9. Over the past month or longer, especially when I'm adding a comment in YouTube, my keyboard gets slow and will freeze, and then I'm almost always forced to close down YouTube.

10. Now you can make your keyboard a different color, light or dark, have a landscape on it, and access your recently used emoticons.

11. Also think that there should be a few more advanced settings for customizing your own keyboard to make it personal and your own.

Steps to Troubleshoot & Fix Gboard Issues

1. Fix Gboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gboard: Restarting the app will resolve most errors.
  2. Update the Gboard App. Here is how:
    1. On Android goto PlayStore » Search for "Gboard" » Open Gboard - the Google Keyboard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gboard » click "UPDATE".
  3. Clear Gboard - the Google Keyboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Gboard servers.
    1. On Android, goto Settings » Apps » Select "Gboard - the Google Keyboard" » click Storage » click "Clear Cache".
  4. Check Gboard app permissions. If any of these permissions required to use your device's features are disenabled, Gboard might not work.
  5. Uninstall and reinstall Gboard. If nothing else has worked, completely uninstall Gboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gboard not working


2. Fix Gboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gboard may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by hari

I had copied and pasted my realme 6 screen lock. I had not saved it anywhere. The only way I can find it is in my phones Gboard. I tried to access it from my father phone but it don't allow sync between phone. Any way to find my last copied text. its a 16 digit number

— 2 years ago by Mulbah

I don't have a complaint. I just want to contact Gboard.

— 3 years ago by Riko

Remove

— 3 years ago by Allan

I don't use Gboard amymore. Please delete all my data associated with this account. Account information, stored history of keystrokes, and anything else you have associated with me for Gboard. Thankyou

— 4 years ago by David Christopher Lowry

Hi gboard, I am working on translation in the Karon language of Senegal and The Gambia (ethnologue code krx) and I wondering if it is possible to request the creation of a gboard keyboard in this language? It would be very similar to the Wolof keyboard with the addition of a character ñ. Thank you!