Published by Castify on Nov 18, 2024

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Why should I report an Issue with Cast Web Videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Castify to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cast Web Videos Customer Insights

1. On a scale to 10 I would say 9.5 but didn't seem fair to not give it a 5* hereIf you would make it so that you don't have to keep reloading your channel's that haven't been recently used¡!¡ Also if you could add more supported formats that would be greatly appreciated!¡! That's all I can think of off the top of my head, other than that, I enjoy/appreciate all of your effort's you've put into creating this well laid an easily operable app, Thank YouIt's a bit of a crapshoot to tell if the video you're trying to play is the one you've selected ... takes some trial & error, but that may also have something to do with the video host platform.

2. ------------------------------------------------------------------------------------------------------ Update: I've had one issue and that was a show that didn't play audio on my older roku stick, but the audio worked on a newer version (odd but not life-altering) That said, the quality has been impressive and the easy of use great.

3. The ads on the free version weren't overwhelming, but they would pop up at the worst times... This has been the best app for casting out of several I tried.This app is the only mirror app that consistently does a screen cast with all my TV's, and their devices, but its seems slightly on the buggy side.

4. It's slightly better than the official Roku app.Unlike most apps, this actually works and does allow me to watch web videos on my Roku TV.

5. There's usually one ad when you open the app, but can be closed out easily enough.Great app for casting if you're device doesn't support screen mirroring.

6. Great potential, and greatly considering the paid version, once its a bit more stable.Does everything I need it to do.

7. The reason it doesn't get five stars is two-fold: it's a little tricky figuring out how it works, and frankly is a bit buggy.

8. We'll Worth the $4.99 to upgrade.One of the easiest and safest app to stream shows from your tablet or phone to your streaming device (I use Roku Ultra).

9. The subs search feature works but if they're not available online and only locally, I can't figure out how to browse to and use them.I don't usually write reviews however this app is proving more useful than expected.

10. Sometimes it doesn't work the first try, and I have to reload a link page, some links pasted in the browser option won't load, even when the link is correct.

11. Haven't had a real issue yet casting from the web or local files! I am confused how to use local subtitles.

Steps to Troubleshoot & Fix Cast Web Videos Issues

1. Fix Cast Web Videos Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cast Web Videos: Restarting the app will resolve most errors.
  2. Update the Cast Web Videos App. Here is how:
    1. On Android goto PlayStore » Search for "Cast Web Videos" » Open Cast Web Videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cast Web Videos » click "UPDATE".
  3. Clear Cast Web Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Cast Web Videos servers.
    1. On Android, goto Settings » Apps » Select "Cast Web Videos" » click Storage » click "Clear Cache".
  4. Check Cast Web Videos app permissions. If any of these permissions required to use your device's features are disenabled, Cast Web Videos might not work.
  5. Uninstall and reinstall Cast Web Videos. If nothing else has worked, completely uninstall Cast Web Videos then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cast Web Videos not working


2. Fix Cast Web Videos Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cast Web Videos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cast Web Videos not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cast Web Videos may not be able to connect to the Internet when running in the background.

Reported Issues

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