Published by Zagrebačka banka d.d.

Report an issue with Telekom Banking.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Telekom Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zagrebačka banka d.d. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Telekom Banking Customer Insights

1. Primarno koristim drugu banku.Sve radi dobro, jedino nedostaje prijava otiskom prsta.Još samo da postoji opcija prijave otiskom prstaStvarno nevidim svrhu ove aplikacije u odnosu na mzabu.

2. Notifikacije treba za sve promete, pregled SEPA, budžetiranje, izrada trajnog naloga, bolji management kartica, login otiskom prsta...Stalno kaze sa mi neka app u overlayu a sve zivo ugasio.

3. Ovo je prekopirana mzaba u rozoj boji sa malim izmjenama, a sama mzaba kasni poprilicno za konkurencijom.Može to puno bolje.

4. Ima gotovo sve što trebam.Žalosno je da već skoro 7 mjeseci nema nikakve nadogradnje za Telekom bankarstvo.

5. Moram reset napraviti da proradiRiješen problem ponovnom instalacijom aplikacije.

6. A poluproizvod, što reći?! Spora aplikacija.

7. ja imam 9 i jedno podizanje gotovine na kiosku), samo zato.

8. Online registracija ne radi, moraš u banku.

9. Mzaba stara se uredno upali.

10. 2021., a prestaje radom u ožujku 2021.

11. Isplati se zbog 10 uključenih transakcija (tj.

Steps to Troubleshoot & Fix Telekom Banking Issues

1. Fix Telekom Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Telekom Banking: Restarting the app will resolve most errors.
  2. Update the Telekom Banking App. Here is how:
    1. On Android goto PlayStore » Search for "Telekom Banking" » Open Telekom Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Telekom Banking » click "UPDATE".
  3. Clear Telekom Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Telekom Banking servers.
    1. On Android, goto Settings » Apps » Select "Telekom Banking" » click Storage » click "Clear Cache".
  4. Check Telekom Banking app permissions. If any of these permissions required to use your device's features are disenabled, Telekom Banking might not work.
  5. Uninstall and reinstall Telekom Banking. If nothing else has worked, completely uninstall Telekom Banking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Telekom Banking not working


2. Fix Telekom Banking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Telekom Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Telekom Banking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Telekom Banking may not be able to connect to the Internet when running in the background.

Reported Issues