Published by 100 Million Seha

Report an issue with Egypt Health Passport اطمئن.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Egypt Health Passport اطمئن?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 100 Million Seha to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Egypt Health Passport  اطمئن image 1 contact Egypt Health Passport  اطمئن image 2

About Egypt Health Passport اطمئن

1. The application supports two secure types of vaccination status sharing: the first is visual through the mobile phone’s screen, and the second is through a QR code that can be scanned and accessed through the verifying party’s mobile phone camera.

2. The application enables Egyptian citizens and residents of Egypt enrolled in the Egyptian COVID-19 vaccination program to register, view and share their vaccination data and status in a reliable and secure manner.

3. Up-to-date information about each user’s vaccination status, dosage dates and scheduled appointments are displayed.

4. In both cases, the color of the application’s background changes to reflect vaccination status in a fast and easily recognizable manner.

5. Registered users can add more than one travel document to their application profile, sharing the information with airport authorities on their way to or out of Egypt.

6. The application’s data integrity and updates are maintained even without an Internet connection.

7. The vaccination status displayed on a user’s mobile screen is meant as an official document enabling users access to establishments with restrictions on entry of non-vaccinated individuals.

Egypt Health Passport اطمئن Customer Insights

1. I would really like the developers to address this problem since it seems very ridiculous to have to issue a physical vaccination certificate that would cost you more money than the one already spent on the initial registration and the adding of a passport details on the app.After registering successfully, I couldn't add my passport details.. It says you need to have a photo.. Then doesn't allow me to capture the photo.. Any idea if that is a bug or what? Changing the review even to one star and if there is Zero I would have given it Zero The app never send a pin to register after we have paid already the 100LE and registered!!!!!Unbelievably full of errors, including but not limited to the following, "no Internet connection" although I am connected and logged in!!! How can this even happen!!!!??, doesn't let me upload picture stating "something went wrong, please try again later" later,...

2. The UX needs to be improved a lotAwful app! After paying the 100 LE and logging in successfully for the first time, it logged out and then I couldn't log in again with the OTP they sent before! It wouldn't send a new OTP and wouldn't let me log in with the old one! Seems like a scheme to collect money afterall...There is a problem with the app.

3. Hope this problem would be fixed soon.Unbelievable, I tried so many times to register but everytime before finishing the registration with the payment it said 'no internet connection, please try again later'.

4. After successfully completing the registration and paying the fees the app refuses to save the file on the grounds that there is no internet connection while the internet is working fine.

5. Each time you login it request an OTP code, However, After first successfully login it will stop sending OTP and you can not login to your accountGarbage app that doesn't work.

6. It is AFAIK impossible to share a link, picture or screenshot if ever you need to send a supporting document to any entity abroad.

7. You will keep being told there's no internet connection when you're clearly connected.

8. I would rate it a 5 if I was able to take any screenshots or if the "share data" button actually gave you the option to share the QR in any other way BESIDES SHOWING IT PHYSICALLY IN PERSON.

9. Please fix the issue as this way it's useless and you're just collecting money for nothing.The app is okay but needs some fixes and upgrades: 1.

10. ever to use!.After creating the account and making the payment, the codes are not received in order to login.

11. It's seems this issue have been happening with users since the beginning.

Steps to Troubleshoot & Fix Egypt Health Passport اطمئن Issues

1. Fix Egypt Health Passport اطمئن Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Egypt Health Passport اطمئن: Restarting the app will resolve most errors.
  2. Update the Egypt Health Passport اطمئن App. Here is how:
    1. On Android goto PlayStore » Search for "Egypt Health Passport اطمئن" » Open Egypt Health Passport اطمئن » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Egypt Health Passport اطمئن » click "UPDATE".
  3. Clear Egypt Health Passport اطمئن app cache: Clearing cached data will force your app to retrieve the latest data directly from Egypt Health Passport اطمئن servers.
    1. On Android, goto Settings » Apps » Select "Egypt Health Passport اطمئن" » click Storage » click "Clear Cache".
  4. Check Egypt Health Passport اطمئن app permissions. If any of these permissions required to use your device's features are disenabled, Egypt Health Passport اطمئن might not work.
  5. Uninstall and reinstall Egypt Health Passport اطمئن. If nothing else has worked, completely uninstall Egypt Health Passport اطمئن then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Egypt Health Passport اطمئن not working


2. Fix Egypt Health Passport اطمئن Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Egypt Health Passport اطمئن be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Egypt Health Passport اطمئن not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Egypt Health Passport اطمئن may not be able to connect to the Internet when running in the background.

Reported Issues