Contact Heart Rate Monitor Customer Service

Why should I report an Issue with Heart Rate Monitor - Pulse App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of QR Code Scanner. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So I word of advice: turn off the noise and flashlightOff the bat, great to use, easy interface, accurate data, and lots of tools to use for gaining insight as to what is considered to be actually "normal" or not.

2. Also, unlike other apps, it takes less time to measure, which reduces the chance of uncomfortable heating in ones finger.Didn't care for all the pop ups.

3. Look at your screen (bottom left corner) to see that your finger is positioned entirely over the camera lens and just wait for results.

4. I missed my built in HR monitor from my Galaxy S8 when I upgraded my phone, and ended up keeping my old phone around just to use it for that purpose, but i can't carry around 2 phones all the time.

5. And it's free, which is even more amazing!!!! Keep up the good work! 👍Not a fan of the intrusive ad during exploration of the app, but at least I was able to get in a few readings and play with different settings and compare to my Omron reader.

6. The noise is extremely annoying and I wish I knew to turn off the flashlight beforehand.

7. Holy smokes! This app really works! I tested it against my blood pressure machine and both the pulse and blood pressure results were very similar.

8. That's why I made sure of my finger placement and reran the test one more time.

9. And I wish you could have the heart rate detection run in real time until the user decides to stop it.

10. Easy, Fast.It works, and I don't really have much to say about the app, but please make sure you turn off your flashlight, At least with some phones.

11. Just place your finger over camera lens, start, lens will glow red and you will hear beeping.

1. Fix Heart Rate Monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heart Rate Monitor: Restarting the app will resolve most errors.
2. Update the Heart Rate Monitor App. Here is how:
   1. On Android goto PlayStore » Search for "Heart Rate Monitor" » Open Heart Rate Monitor - Pulse App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heart Rate Monitor » click "UPDATE".
3. Clear Heart Rate Monitor - Pulse App app cache: Clearing cached data will force your app to retrieve the latest data directly from Heart Rate Monitor servers.
   1. On Android, goto Settings » Apps » Select "Heart Rate Monitor - Pulse App" » click Storage » click "Clear Cache".
4. Check Heart Rate Monitor app permissions. If any of these permissions required to use your device's features are disenabled, Heart Rate Monitor might not work.
5. Uninstall and reinstall Heart Rate Monitor. If nothing else has worked, completely uninstall Heart Rate Monitor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heart Rate Monitor not working

2. Fix Heart Rate Monitor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heart Rate Monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heart Rate Monitor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heart Rate Monitor may not be able to connect to the Internet when running in the background.