Contact BBVA Spain | Online Banking Customer Service

Why should I report an Issue with BBVA Spain | Online Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BBVA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Improve your financial health month by month and reach your savings goals: our tools will help you save money with less effort, plan your retirement and make the most of your savings with BBVA Investment Funds.

2. Download the BBVA App: The app used by more than 5 million customers to manage their personal finances in an easy and intuitive way.

3. With the Amigo Plan, you will earn money if you invite or are invited to BBVA.

4. It has tools to help you improve your financial health, so you can gradually build your financial cushion. Not a customer?

5. If you are self-employed, have an SME or manage an SME, from your BBVA App you can track your operations and apply for financing for your daily activity.

6. You will have all the information you need to find and contract the loan that best suits your needs.

7. Control your accounts and don't miss anything: activate push notifications to control the movements and payments of your cards.

8. We will help you choose the pension plan that best suits your age and investor profile.

9. In addition, we will give you tips and information about cybersecurity so you can protect your data and your money.

10. You have biometric access to the BBVA app to protect access to the private area.

11. Find the information you need to find the modality that fits your needs.

1. Sometimes it's very hard to actually find where a certain function is exposed through the UI.Update May 2023: It's been now 2 weeks that the Sms authentication step doesn't work and I can't access my account on the app.

2. Previously existed an option to "not show it again" but now it's nowhere to be found.The app used to be much much better, now several of the options when you go to your notifications don't seem to work, such as the heading "cards" I have messages there but it always says " service temporarily unavailable" when I click on it, also I don't get notifications any more, or they are late, costing me money sometimes, otherwise it would be 5 stars definitelyDisappointing.

3. This user experience is horrendous and quite unreliable, making online purchases painful.I am unable to request a creditcard in the app.

4. I've tryed to open additional account but instead of procced, it opens list of offers (mortgage, insurance, credit,...) without ability to create account.

5. The biggest issue for me is that BBVA thinks that by using their app you are fair game for constant marketing and upselling which makes the app painful to use.

6. If possible, I'd give it negative stars.It's certainly feature rich: I'm pretty sure pretty much _anything_ I can possibly want to do with my bank account, I can do it in this app.

7. But I am considering to change bank, because after multiple times trying, I still did not get an appointment and still did not manage the card.

8. I've contact BBVA 3x on this issue, they are without any solution.The experience with the app is degrading with each update.

9. The user interface is cluttered with advertisement of bank's services and even though you are able to dismiss some of the messages, they reappear after a while.

10. The second most annoying thing about this app is the sequence of text messages and confirmations that are required for online purchases.

11. Have the developers never heard of people speaking more than 1 language? An update to this review.

1. Fix BBVA Spain | Online Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BBVA Spain | Online Banking: Restarting the app will resolve most errors.
2. Update the BBVA Spain | Online Banking App. Here is how:
   1. On Android goto PlayStore » Search for "BBVA Spain | Online Banking" » Open BBVA Spain | Online Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BBVA Spain | Online Banking » click "UPDATE".
3. Clear BBVA Spain | Online Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from BBVA Spain | Online Banking servers.
   1. On Android, goto Settings » Apps » Select "BBVA Spain | Online Banking" » click Storage » click "Clear Cache".
4. Check BBVA Spain | Online Banking app permissions. If any of these permissions required to use your device's features are disenabled, BBVA Spain | Online Banking might not work.
5. Uninstall and reinstall BBVA Spain | Online Banking. If nothing else has worked, completely uninstall BBVA Spain | Online Banking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BBVA Spain | Online Banking not working

2. Fix BBVA Spain | Online Banking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BBVA Spain | Online Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BBVA Spain | Online Banking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BBVA Spain | Online Banking may not be able to connect to the Internet when running in the background.