Published by QNB on Oct 7, 2024

Report an issue with QNB Egypt.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with QNB Egypt Mobile Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QNB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About QNB Egypt Mobile Banking

1. With QNB Egypt Mobile banking; Banking has never been easier.

2. Stay in control remotely on your banking activities.

QNB Egypt Customer Insights

1. I don't care about UI, it's doesn't even work most of the time! Especially when it's needed the most! Error! No Data Found! Proxy Error! All of these are examples of the numerous examples I get when trying a simple transfer of funds between within my account!One of the worst mobile banking app ever and service as well The bank didn't send me any messages for any deposits and can't find any related data on the app !!!!!Can't login, I entered correct card details but still telling me wrong data, I don't know why is it so difficult for you to make a just a simple application.There is a Big problem With this app while you trying to login There is a massage Appears says error processing the request and sometimes It get logged in and there is no data in the application you must Solve this Problems Otherwise The Web Is the best solution for login to my account!!Bad UI design, and sometimes I ca...

2. Old outdated interface, no functionalities except knowing your balance and it does that with the worst experience ever.Worst banking application ever.

3. It's just downloading without open the my data .

4. Thank you in advanceThe worst mobile app ever.

5. Every period of time the system is freeze and I can't open it .

6. Very difficultVery very unstable application.

7. Not working especially when needed.

8. Please check and fix.

Steps to Troubleshoot & Fix QNB Egypt Issues

1. Fix QNB Egypt Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QNB Egypt: Restarting the app will resolve most errors.
  2. Update the QNB Egypt App. Here is how:
    1. On Android goto PlayStore » Search for "QNB Egypt" » Open QNB Egypt Mobile Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QNB Egypt » click "UPDATE".
  3. Clear QNB Egypt Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from QNB Egypt servers.
    1. On Android, goto Settings » Apps » Select "QNB Egypt Mobile Banking" » click Storage » click "Clear Cache".
  4. Check QNB Egypt app permissions. If any of these permissions required to use your device's features are disenabled, QNB Egypt might not work.
  5. Uninstall and reinstall QNB Egypt. If nothing else has worked, completely uninstall QNB Egypt then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QNB Egypt not working


2. Fix QNB Egypt Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QNB Egypt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QNB Egypt not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QNB Egypt may not be able to connect to the Internet when running in the background.

Reported Issues