Published by OPay Digital Services Limited on Oct 9, 2024

Report an issue with OPay Egypt | Bill Payment.
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Why should I report an Issue with OPay Egypt | Bill Payment?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OPay Digital Services Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OPay Egypt | Bill Payment

1. With OPay, you can pay all your bills and utilities with just one click using a variety of payment methods, including OPay card, bank card, mobile wallet, or Vodafone Cash.

2. Simply download the app, sign up, and order your card or use your own to unlock exclusive offers, cashbacks, and rewards.

3. OPay is your one-stop solution for online payments and bill management.

4. Spin the wheel and win multiple rewards.

5. Get the chance to pay any bill above 500 EGP through ValU installments and enjoy comprehensive customer support available throughout the entire week.

OPay Egypt | Bill Payment Customer Insights

1. Currently it only retrieves what is due, so does not allow you to add to the balance in order to be able to buy optional services.The application and service is very good but the limits is really low it should be at least 30000 daily limit and 100000 monthly limitIt's lack something very basic like recharging Vodafone ..Doesn't have serach function to find what I'm looking for fastOne of the best bill payment apps.

2. I needed an emergent payment to be done and the transfer kept being "pending" despite numerous calls for customer service to help.

3. I contacted customer service, and it is the worst customer service I have seen in my life.Keep away.

4. It takes a little time to confirm the transactionThe application suddenly stopped processing payment.

5. The cash back feature makes it a strong competitor in the marketGood experience , It's the easiest app to pay bills and the cheapest among them .

6. For instance, would like the ability to top up or recharge the balance for an ADSL line.

7. Additional features needed.

8. Good start.

9. The problem lasted for 10 days.

Steps to Troubleshoot & Fix OPay Egypt | Bill Payment Issues

1. Fix OPay Egypt | Bill Payment Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OPay Egypt | Bill Payment: Restarting the app will resolve most errors.
  2. Update the OPay Egypt | Bill Payment App. Here is how:
    1. On Android goto PlayStore » Search for "OPay Egypt | Bill Payment" » Open OPay Egypt | Bill Payment » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OPay Egypt | Bill Payment » click "UPDATE".
  3. Clear OPay Egypt | Bill Payment app cache: Clearing cached data will force your app to retrieve the latest data directly from OPay Egypt | Bill Payment servers.
    1. On Android, goto Settings » Apps » Select "OPay Egypt | Bill Payment" » click Storage » click "Clear Cache".
  4. Check OPay Egypt | Bill Payment app permissions. If any of these permissions required to use your device's features are disenabled, OPay Egypt | Bill Payment might not work.
  5. Uninstall and reinstall OPay Egypt | Bill Payment. If nothing else has worked, completely uninstall OPay Egypt | Bill Payment then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OPay Egypt | Bill Payment not working


2. Fix OPay Egypt | Bill Payment Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OPay Egypt | Bill Payment be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OPay Egypt | Bill Payment not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OPay Egypt | Bill Payment may not be able to connect to the Internet when running in the background.

Reported Issues