Published by QNB on Aug 29, 2024

Report an issue with QNB Egypt E-Wallet.
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Why should I report an Issue with QNB Egypt E-Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QNB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About QNB Egypt E-Wallet

1. How to register QNB Egypt E-Wallet mobile application?

2. QNB Egypt E-Wallet...

QNB Egypt E-Wallet Customer Insights

1. I don't know if the developers read user comments and ratings for the application, and where is the management that follows up?"Poor application, and interface from the '80s They need to wake up and use more smart ones You can't generate receipts for transactions only sms Someone needs to tell them that we passed 2020i'm so disappointed....i can't login because there's a message shows up to me and it says we gonna use your phone number to - manage your account - to contact you, etc... and there is no other option to quit or exit from this message, so i can use the advantages of the app.

2. it has been a week since it showed up to me, and so far this can't be fixed ! there are no updates even ! i can't depend on you any longer, i must see other wayKeeps crashing and very long loading timeThe basics are good but still need more developments to cover all electronic payment methods and be much effective, Edit:- Latest INTERFACE update is awful and bad , the previous interface was perfectThe app takes a very long time loading and when it opens it all the transactions declined!!! Awful service.when I installed this app for the 1st time , It was working good & I've made many transactions on it , paying my bills and recharging my mobile credit.

3. please fix it .1 - PRINT ALL TRANSACTIONS AS PDF 2 - SEND My TRANSACTIONS TO WHATSAPP OR ANY APP 3 - PRINT LOG FILE FOR ALL MY TRANSACTIONS 4 - ENABLE COPY AND PASTE FOR ALL WALLET DETAILS AS PHONE NO ..ETCGood, stable and secureAlways shows a message of "no internet connection" in all cases even if there is a downloading is running in the background.

4. for 1 week ago I couldn't even recharge my quota through fawry and the Error message appears says that the service is currently unavailable.

5. "This application is very poor, it frequently encounters errors and we have to contact customer service.

6. It's a shame to be a giant bank like QNB and don't have developers to run this simple application.

7. Its capabilities are limited and there are no features to help customers communicate with multiple entities.

Steps to Troubleshoot & Fix QNB Egypt E-Wallet Issues

1. Fix QNB Egypt E-Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QNB Egypt E-Wallet: Restarting the app will resolve most errors.
  2. Update the QNB Egypt E-Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "QNB Egypt E-Wallet" » Open QNB Egypt E-Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QNB Egypt E-Wallet » click "UPDATE".
  3. Clear QNB Egypt E-Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from QNB Egypt E-Wallet servers.
    1. On Android, goto Settings » Apps » Select "QNB Egypt E-Wallet" » click Storage » click "Clear Cache".
  4. Check QNB Egypt E-Wallet app permissions. If any of these permissions required to use your device's features are disenabled, QNB Egypt E-Wallet might not work.
  5. Uninstall and reinstall QNB Egypt E-Wallet. If nothing else has worked, completely uninstall QNB Egypt E-Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QNB Egypt E-Wallet not working


2. Fix QNB Egypt E-Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QNB Egypt E-Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QNB Egypt E-Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QNB Egypt E-Wallet may not be able to connect to the Internet when running in the background.

Reported Issues