Contact Office Documents Viewer Customer Service

Why should I report an Issue with Office Documents Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Joerg Jahnke to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Happy to add more stars later once problem is fixed as I use my hands a lot and am not always within touching distance of my phone when using the appOk a big downside is that it behaves lika a text reader rather than a document viewer thus you can read just plain text with no formatting.

2. Word wrap would also be a nice feature to have.Truly horrible app! Files take forever to load, every time you change the page you'll have to wait for it to load, it doesn't have many features other than zooming and the full size view is terrible (not really full screen).

3. but if i try to open the application directly ( such as recent list , settings) the problem will happen again i hope you understand i dont know how to explain this😁.It's great at least to be able to transfer, read and send docs on Android phone.

4. (It does highlight all words but in a very long document, this is not very helpful.) There is no way to up Arrow or down arrow through a document to search for other occurrences of that word.

5. Overall performance is very good and I'd take this over formatting any time, however the formatting problem really limits the real usability of this app.Great little app for viewing documents.

6. Just 2 bugs: It randomly loads whole documents or certain pages within a document in dark mode, and it always remembers the last viewed document page even if it's turned off in settings.

7. Original: When my phone goes into idle mode the txt to speech function stops working until I press a button.

8. The search function is great & it is easy to copy text.

9. The app isn't perfect, it can't read a lot of my epub files but it isn't intended as an eBook reader so that isn't a deal breaker.

10. Other than that, it's a marvellous little app!Can no longer open my password protected files.

11. A good app to quickly view file content.Edited: With the bug fix it is working much better.

1. Fix Office Documents Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Office Documents Viewer: Restarting the app will resolve most errors.
2. Update the Office Documents Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "Office Documents Viewer" » Open Office Documents Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Office Documents Viewer » click "UPDATE".
3. Clear Office Documents Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from Office Documents Viewer servers.
   1. On Android, goto Settings » Apps » Select "Office Documents Viewer" » click Storage » click "Clear Cache".
4. Check Office Documents Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Office Documents Viewer might not work.
5. Uninstall and reinstall Office Documents Viewer. If nothing else has worked, completely uninstall Office Documents Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Office Documents Viewer not working

2. Fix Office Documents Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Office Documents Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Office Documents Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Office Documents Viewer may not be able to connect to the Internet when running in the background.