Contact File Reader Customer Service

Why should I report an Issue with File Reader - PDF, Word, ZIP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mega Sticker Maker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you fix this let me know and I'll change my rating and attitude.Also, didn't appreciate the pop up ad with music giving me a mini heart attack.Easy to read documents through the app and it is easy to use.

2. So, please add the missing feature.It 's so nice in one app all the documents, pdf, xls, and pptDon't waste your time this is the BEST in category I strongly recommend it.

3. Doesn't do anything unable to view the zip file, ai tried several prigrams and nothing, just a blank area.

4. Clean simple fast interface good search mechanism great overall !! It's almost perfect for my desire.

5. At least the other ones that failed were able to give me (usless too) a bunch if numbers, not that that's better.

6. I give up on this stupid template I want to see, you just can't view zip files on a phone.

7. I think that it should have dark mode.

1. Fix File Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart File Reader: Restarting the app will resolve most errors.
2. Update the File Reader App. Here is how:
   1. On Android goto PlayStore » Search for "File Reader" » Open File Reader - PDF, Word, ZIP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File Reader » click "UPDATE".
3. Clear File Reader - PDF, Word, ZIP app cache: Clearing cached data will force your app to retrieve the latest data directly from File Reader servers.
   1. On Android, goto Settings » Apps » Select "File Reader - PDF, Word, ZIP" » click Storage » click "Clear Cache".
4. Check File Reader app permissions. If any of these permissions required to use your device's features are disenabled, File Reader might not work.
5. Uninstall and reinstall File Reader. If nothing else has worked, completely uninstall File Reader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing File Reader not working

2. Fix File Reader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make File Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to File Reader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, File Reader may not be able to connect to the Internet when running in the background.