Published by Grymala on Oct 24, 2024

Report an issue with PDF Scanner App, Document Scan.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PDF Scanner App, Document Scan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grymala to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PDF Scanner App, Document Scan image 1 contact PDF Scanner App, Document Scan image 2

PDF Scanner App, Document Scan Customer Insights

1. But needs better auto crop, needs middle control on arbitrary crop, needs flash options, tags, move scan to a different archive folder, why does it have 2 saved pics for each scan, open in archive screen, organise archive.

2. Also, the 'free or premium' option gets thrown in your face every time you load up the app (bad form).Need a new Scanner.

3. Needs a loading bar everytime it opens, seems sht pic and controls, didnt get to try the ocr because it wanted me to download english and i didn't wait long enough.

4. You need to share each photo one by one if you want to view it in another app.Was looking to convert PDF to text.

5. I took a picture and was looking at filter options - but apparently I waited too long and it saved it without one of the options.

6. The fact that it can do OCR in batch for both pdf and jpg files even in free mode and offline makes it a unique app among its equals.

7. I am already feeling sick, i was trying to avoid using the real flatbed scanner at work.

8. Out of about 15 apps I tried this is the closest in options, and is nicer looking.

9. Additionally, it moves foreward on a timer too quickly for me to accurately view the current filter.This so called "PrimeScanner" is worst at it's best.

10. Just avoid this piece of garbage of an app.No option to export your compiled/multiple scanned photos.

11. It really is a nice app, so keep improving.The new update is great except that it excludes some user control.

Steps to Troubleshoot & Fix PDF Scanner App, Document Scan Issues

1. Fix PDF Scanner App, Document Scan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PDF Scanner App, Document Scan: Restarting the app will resolve most errors.
  2. Update the PDF Scanner App, Document Scan App. Here is how:
    1. On Android goto PlayStore » Search for "PDF Scanner App, Document Scan" » Open PDF Scanner App, Document Scan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PDF Scanner App, Document Scan » click "UPDATE".
  3. Clear PDF Scanner App, Document Scan app cache: Clearing cached data will force your app to retrieve the latest data directly from PDF Scanner App, Document Scan servers.
    1. On Android, goto Settings » Apps » Select "PDF Scanner App, Document Scan" » click Storage » click "Clear Cache".
  4. Check PDF Scanner App, Document Scan app permissions. If any of these permissions required to use your device's features are disenabled, PDF Scanner App, Document Scan might not work.
  5. Uninstall and reinstall PDF Scanner App, Document Scan. If nothing else has worked, completely uninstall PDF Scanner App, Document Scan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PDF Scanner App, Document Scan not working


2. Fix PDF Scanner App, Document Scan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PDF Scanner App, Document Scan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PDF Scanner App, Document Scan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PDF Scanner App, Document Scan may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I entered my Google Pay information to access the 4 day trial period on 9/9/22. I do not like this app and do not want to continue the subscription. I want to cancel my subscription but cannot find the way to do it on my phone. Please cancel my subscription. Thank you, Pilar Calderon Tel: 831-706-7113/ email: Pilar.a.fox@redacted

    — by Pilar Calderon 2 years ago