Contact Zultys Customer Service

Why should I report an Issue with Zultys Mobile - Old?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zultys, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I wish it worked smoothly and with the capabilities of being able to still utilize my phone even when an incoming call appears.The concept for this app is great: calls to your office phone are routed to your personal cell, which is especially nice when working from home.

2. I was told Zultys would be completely separate from my own cell phone, however, if you use wifi and have the soft wifi setting turned on (which turns on by itself all the time), when somebody calls you and you answer, instead of picking up the call, your own cell phone rings.

3. Any incoming calls are an impedence for your normal cell phone use (I don't want to pause the calls from coming in).

4. Messaging and call management both function as they should and provide a good number of ways to deliver calls and take voicemails.

5. You can barely make outgoing calls without issues (understand it's an app linked for landlines business phone which can experience some issues).

6. Everyone else at work using this app, is experiencing the same issues.This app crashes constantly, unable to make calls on it whatsoever.

7. I go out of my way but to use it, but sometimes I can't avoid it.It was delivering messages while in a stopped state and when not logged in, but would crash when I tried to make or pick up calls.

8. The ios app still works better than the android.When I have the app open it will not let my personal calls through.

9. My company sells and services these systems and over the last couple of years the app seems to have made good progress towards being a useful part of the Zultys MX systems.

10. If you don't answer that 2nd call, the caller gets YOUR PERSONAL voicemail!Becoming a better experience.

11. Seems this is not built for Android phones.It should be a pretty basic function of this app to be able to text local contacts.

1. Fix Zultys Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zultys: Restarting the app will resolve most errors.
2. Update the Zultys App. Here is how:
   1. On Android goto PlayStore » Search for "Zultys" » Open Zultys Mobile - Old » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zultys » click "UPDATE".
3. Clear Zultys Mobile - Old app cache: Clearing cached data will force your app to retrieve the latest data directly from Zultys servers.
   1. On Android, goto Settings » Apps » Select "Zultys Mobile - Old" » click Storage » click "Clear Cache".
4. Check Zultys app permissions. If any of these permissions required to use your device's features are disenabled, Zultys might not work.
5. Uninstall and reinstall Zultys. If nothing else has worked, completely uninstall Zultys then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zultys not working

2. Fix Zultys Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zultys be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zultys not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zultys may not be able to connect to the Internet when running in the background.