Published by myWorld Solutions

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Why should I report an Issue with Lyoness Mobile (OLD VERSION)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of myWorld Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Lyoness Customer Insights

1. it doesn't connect my account on it, and the new app doesn't count my cashback whenever i buyTRUE SCAM, STAY AWAY FROM LYONESS!The best app everIt's a waste of resources, don't put any money in this.

2. It works by being less invasive than most MLMs, but it's still a fraudIts great app i recomended to download and its like icard lyoness on you phone...For more info contact me.Great app.

3. Tells me where I can get my cash back where ever I go in 47 countries purchasing what I already purchase.

4. Good map, to improve in search options.

5. This is a MUST ADDGreat app, simple and practical.

6. Not possible to invite friends through the app.

7. Easy to use.

8. Stupid not to use it.

Steps to Troubleshoot & Fix Lyoness Issues

1. Fix Lyoness Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lyoness: Restarting the app will resolve most errors.
  2. Update the Lyoness App. Here is how:
    1. On Android goto PlayStore » Search for "Lyoness" » Open Lyoness Mobile (OLD VERSION) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lyoness » click "UPDATE".
  3. Clear Lyoness Mobile (OLD VERSION) app cache: Clearing cached data will force your app to retrieve the latest data directly from Lyoness servers.
    1. On Android, goto Settings » Apps » Select "Lyoness Mobile (OLD VERSION)" » click Storage » click "Clear Cache".
  4. Check Lyoness app permissions. If any of these permissions required to use your device's features are disenabled, Lyoness might not work.
  5. Uninstall and reinstall Lyoness. If nothing else has worked, completely uninstall Lyoness then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lyoness not working


2. Fix Lyoness Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lyoness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lyoness not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lyoness may not be able to connect to the Internet when running in the background.

Reported Issues

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