Contact Exchange Folder Sync Customer Service

Why should I report an Issue with Exchange Folder Sync?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Exchange Folder Sync to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I actually just want contacts not email and there's no way to toggle it offNot good well since you want an indepth review, it is limited it only sync'd the inbox none of the 50+ sub folders, it also does not have a customizable Smart or ALL mail folder to select what folders to sync , the interfce looks dated, that might be because, of the color scheme, all extra features are behind a paywall and you have to buy before you try, at least that is the impression I get, if that is not the case maybe work on the presentation.Exactly what I was looking for.

2. I love it that the dates show when I use the quick scroll bar looking for older emails.The app works well for syncing my calendar but the app constantly reminds me that my trial has expired despite the fact I paid for calendar sync.

3. I had to block all notifications from the app which shouldn't be needed for something I paid 7 dollars for.Purchased use for calendar only.

4. The directions on the support pagereference a dialog box that does not show up in the actual app.

5. Cannot discover a way to sync contacts.

6. Worth every cent!October Update : My calendar no longer syncs.

7. Looking for a new solution.New version updated just now keep clashing.

8. Thanks.The go-to tool when it comes to syncing your exchange/365 data back to the phone.

9. Supposed to sync regularly, it does not.

10. I got an email back from support offering to fix it but no follow up.

11. Two stars instead of one just because it seems to handle email quite well.

1. Fix Exchange Folder Sync Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Exchange Folder Sync: Restarting the app will resolve most errors.
2. Update the Exchange Folder Sync App. Here is how:
   1. On Android goto PlayStore » Search for "Exchange Folder Sync" » Open Exchange Folder Sync » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Exchange Folder Sync » click "UPDATE".
3. Clear Exchange Folder Sync app cache: Clearing cached data will force your app to retrieve the latest data directly from Exchange Folder Sync servers.
   1. On Android, goto Settings » Apps » Select "Exchange Folder Sync" » click Storage » click "Clear Cache".
4. Check Exchange Folder Sync app permissions. If any of these permissions required to use your device's features are disenabled, Exchange Folder Sync might not work.
5. Uninstall and reinstall Exchange Folder Sync. If nothing else has worked, completely uninstall Exchange Folder Sync then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Exchange Folder Sync not working

2. Fix Exchange Folder Sync Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Exchange Folder Sync be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Exchange Folder Sync not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Exchange Folder Sync may not be able to connect to the Internet when running in the background.