Published by YouHodler on Nov 11, 2024

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with YouHodler: BTC & Crypto Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of YouHodler to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact YouHodler: BTC & Crypto Wallet image 1 contact YouHodler: BTC & Crypto Wallet image 2

About YouHodler: BTC & Crypto Wallet

1. Transform your phone into a versatile Web3 powerhouse for buying, selling, trading, lending, earning, and storing digital assets in one place. - Trade crypto, fiat, and stablecoins with competitive fees using our trusted wallet. - Buy BTC, ETH, USDT, BCH, and other tokens effortlessly with our secure wallet. - Play with your crypto to multiply digital assets in bull or bear markets using our reliable wallet. - Access the crypto market from your palm, taking advantage of volatile market swings anytime, anywhere. - Save crypto, earning up to 8% crypto rewards with our trusted wallet. - Weekly crypto rewards and a secure digital asset management system by Ledger Vault, ensuring your assets are safe with our wallet. - Maximize rewards potential with crypto yield accounts, safer and easier than bitcoin mining, thanks to our trusted wallet. - Hold BTC, ETH, USDT, ADA, BCH, and other top crypto coins securely with our trusted wallet. - Earn rewards on your crypto DeFi wallet coins with a Ledger wallet featuring various built-in financial services, enhancing the capabilities of our trusted wallet. - Use any crypto on YouHodler as collateral for an instant loan in crypto, fiat, or stablecoins with our trusted wallet. - Choose from customizable loan plans with approval in minutes and no credit checks, thanks to our reliable wallet. - Maximize earning potential for Web3 with the support of our trusted wallet. - Plan your financial goals with our suite of crypto-fiat services using our trusted wallet. - Save, lend, exchange, and earn, preparing for Web3 with our advanced crypto wallet bridging TradFi and CeFi/DeFi. - Join our community of 200K+ clients and experience the versatility of one of the market's most comprehensive Crypto & Bitcoin wallets. - Download YouHodler Crypto Wallet for crypto today!

2. Open an account today and join 200K+ active users leveraging our trusted wallet for efficient management of their crypto assets.

3. Explore YouHodler, the versatile Crypto & Bitcoin wallet that seamlessly bridges traditional finance (TradFi) with cryptocurrency, offering a robust and user-friendly platform.

4. Trust our wallet as you access instant loans, invest, spend, earn, exchange, and send money globally with zero hidden fees.

5. Effortlessly manage your crypto and fiat finances in one app.

6. YouHodler promotions are not targeted at UK investors, and bonuses or loyalty programs like the rewards program or sign-up offers will not be available to residents of the UK.

7. Do not invest with YouHodler unless you’re prepared to lose all your money or tokens invested.

8. Information for UK users: YouHodler is regulated in the EU (Italy) and Switzerland, and does not have a regulated UK entity.

9. YouHodler is NOT regulated by the FCA, and protections offered under UK law do not apply.

10. Cryptocurrency is considered as a speculative and high‑risk investment and you are unlikely to be protected if something goes wrong.

YouHodler Customer Insights

1. i like the app to be honest this is the first time ive seen this kind of wallet that combines in-app cloud mining + choice of coins that you cant be seen through other wallets .

2. I highly recommend that you check it out and share it with others.I loved this app when I saw it for the first time but disappointed me you sent proper documents that are scanned and certified and verified by state of police but still they don't wanna accept them.

3. You can be sure I'll return too!What an amazing and interesting app! I was astounded to see a crypto wallet with so many features, including Mining, HODLing, and even Loans.

4. This is subject to doing a bit of research on price action prior to committing to a trade, because this has to be 100% accurate if you are depositing larger amounts or you could lose it all.

5. But you know it's kind of a design error not to offer dark mode in a new generation app, y'all really feel we should be looking at light screen for how long? Nah I already switched to another for now until dark mode is introduced.

6. I love the security of this app to the user, when you logged in to a NEW device, they will send first an email to verify if it's you and there is a code before you can open the application.

7. Lastly, the "Miner" featured, i'm impressed it's my first time seeing that featured in an App.

8. My eyes get strained after an hour's trade session at night time.I have used YouHodler for a few years now.

9. I don't think that if I put money that I would ever be able to withdraw them.Good app and they have the best fees in Multihodle trading, quite user friendly.

10. Second, the app is saying after few days that because you don't buy or sell it will be delete my account (which app is doing that?) Third, it has some bugs the app.

11. They are a great place to store, buy and trade your crypto.

Steps to Troubleshoot & Fix YouHodler Issues

1. Fix YouHodler Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YouHodler: Restarting the app will resolve most errors.
  2. Update the YouHodler App. Here is how:
    1. On Android goto PlayStore » Search for "YouHodler" » Open YouHodler: BTC & Crypto Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YouHodler » click "UPDATE".
  3. Clear YouHodler: BTC & Crypto Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from YouHodler servers.
    1. On Android, goto Settings » Apps » Select "YouHodler: BTC & Crypto Wallet" » click Storage » click "Clear Cache".
  4. Check YouHodler app permissions. If any of these permissions required to use your device's features are disenabled, YouHodler might not work.
  5. Uninstall and reinstall YouHodler. If nothing else has worked, completely uninstall YouHodler then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YouHodler not working


2. Fix YouHodler Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YouHodler be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YouHodler not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YouHodler may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi there,
    I want to close my account and delete all of my private data immediately.
    Thanks.
    Best regards
    Rui Nogueira

    — by Rui Nogueira 1 year ago

  • No longer want to use youhodler

    — by Mark Brown 2 years ago

  • Hello i want to delete my YouHodler account.

    — by Philipp Pontasch 2 years ago

  • i dont want my account because i dont need it.. i cant buy coins and i dont want my account please delete my account and my information. ty sir

    — by gal 2 years ago

  • I don't want to have an account

    — by Filippo 2 years ago

  • Just want to delete my account

    — by Robert Thomas 3 years ago

  • Hello support! I want to delete my youhodler account because you would not verify it.I find it too complicated so just delete my account.Thank you!

    — by Alexander Bruno Heunemann 3 years ago