Published by WorryTree on Aug 27, 2024

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Why should I report an Issue with WorryTree: Anxiety CBT Therapy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WorryTree to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WorryTree Customer Insights

1. It's an easy and enjoyable way to check in properly with the science based techniques that really do work if you actually do them regularly! And now I do! because this app makes it simple and soothing rather than another thing I am stressed about not getting round to doing! Thanks so much!Fantastic app to help manage with anxiety! After you write down your worries, you can set a time to solve and then reflect on each worry - after just a couple days of use, I realised that every worry always has a solution and so it's a massive waste of energy & time to stress over!! :) would definetly recommend.

2. The Pro WorryTree has an amazing gratitude section which is also lovely, it makes you sit and reflect on all the tiny joys of life that we often forget throughout the day.This app is so simple, wonderful and functional at the same time.

3. Thus, this app accomodates "worry, regret, shame, and vulnerable".Was amazing but doesn't work anymore since the new update as doesn't let you resolve worries.

4. It would be nice if it had features in the side menu like gratitude, guided audios, sleep sounds/or a panic button for relaxation breathing like some competitor apps have.

5. Loved sensory practice feature👌I didn't think I was getting much out of my CBT sessions because adhd makes it really hard to do mental-health-homework (lol) but this app takes all those strategies and makes them incredibly user firendly.

6. I am close to making this one my main app but I was sold on the relax/panic button with breathing exercise visuals in the other apps.Hey everybody, That gets to use this lovely app.

7. I don't really have any criticism for this app, other than that it could maybe do with some more features? Like maybe some small things such as changing the colour scheme or background of the app?New Design is excellent.

8. It helps you understand your worries, and practise things like challenging your thoughts + many moreThe app is excellent.

9. this is a beautiful, app to use if you have anxiety, such as it's a lot more for people who practise CBT cognitive behaviour therapy with a therapist or any other professional.

10. It's very simple and has a calm design and gives the user a feeling of empowerment in their life.

11. From being without this app I felt myself being a lot more negative and down and I couldn't find anything else that comes close to doing what this app does.

Steps to Troubleshoot & Fix WorryTree Issues

1. Fix WorryTree Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WorryTree: Restarting the app will resolve most errors.
  2. Update the WorryTree App. Here is how:
    1. On Android goto PlayStore » Search for "WorryTree" » Open WorryTree: Anxiety CBT Therapy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WorryTree » click "UPDATE".
  3. Clear WorryTree: Anxiety CBT Therapy app cache: Clearing cached data will force your app to retrieve the latest data directly from WorryTree servers.
    1. On Android, goto Settings » Apps » Select "WorryTree: Anxiety CBT Therapy" » click Storage » click "Clear Cache".
  4. Check WorryTree app permissions. If any of these permissions required to use your device's features are disenabled, WorryTree might not work.
  5. Uninstall and reinstall WorryTree. If nothing else has worked, completely uninstall WorryTree then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WorryTree not working


2. Fix WorryTree Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WorryTree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WorryTree not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WorryTree may not be able to connect to the Internet when running in the background.

Reported Issues