Contact My Vista Customer Service

Why should I report an Issue with My Vista: Send your Vistaprint business card?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vistaprint to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am able to convert any file in any format except vistaprints garage!! My time is valuable and I can't be downloading an app that doesn't work!!Ok, Just bought some business cards, and a couple of other promo items, so thought I'd see if Vistaprint had an app, as the website obviously isn't great viewing on a cell phone.

2. Was having issues with previewing my card, sending my card and texting my card wasn't even an option, deleted the app and reinstalled thinking maybe I did something wrong the first set up (I didn't) and as soon as I opened the app a message pops up and states that it's an older version and may not work properly on my phone.

3. Wish I had looked into it first! The My Vista app is free, but you are expected to purchase the virtual business card, even though you've already paid for physical ones, albeit at a great price.

4. Great alternative to handing out your Business Card, especially to tech-savvy kids who've grown up with cell phones in their hands.

5. the recipient has to click on or copy and paste a link to view the business card! then the image is small so the recipient has to enlarge their screen to see the actual verbiage on the card.

6. As other users have stated, the selected card does not show in the preview.

7. In saying that the app is still in need of some work, especially the dashboard where it (I assume) is supposed to show your card.

8. I looked into the apps software etc the last update was 2018!*edit from 2 star review* in order to unlock cards you need to purchase them physically first from vistaprint, this could have been explained better.

9. My Samsung also did not have the option to send the card via text.

10. I also noticed that the preview card does not reflect the updated card ordered.

11. I thought this digital card would allow for actual digital upload for outgoing emails.

1. Fix My Vista Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Vista: Restarting the app will resolve most errors.
2. Update the My Vista App. Here is how:
   1. On Android goto PlayStore » Search for "My Vista" » Open My Vista: Send your Vistaprint business card » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Vista » click "UPDATE".
3. Clear My Vista: Send your Vistaprint business card app cache: Clearing cached data will force your app to retrieve the latest data directly from My Vista servers.
   1. On Android, goto Settings » Apps » Select "My Vista: Send your Vistaprint business card" » click Storage » click "Clear Cache".
4. Check My Vista app permissions. If any of these permissions required to use your device's features are disenabled, My Vista might not work.
5. Uninstall and reinstall My Vista. If nothing else has worked, completely uninstall My Vista then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Vista not working

2. Fix My Vista Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Vista be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Vista not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Vista may not be able to connect to the Internet when running in the background.