Contact Easy Fax Customer Service

Why should I report an Issue with Easy Fax - Send Fax from Phone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CoolMobileSolution to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I highly recommend!!!!I just recently downloaded this app and let me tell you, I just love it! I really don't have to deal so much with my printer; except, to pair it up with my phone as and to make sure it's connected to the internet, but what I do to send documents is to take a photo snapshot of them before forwarding them via fax! It's that simple; plus, it shows the status of your docs by showing you if this was sent sucessfully! The first time, it didn't work and because I was fiddling with the printer.Very easy and straightforward, saved me a lot of time and headache.

2. And, I was told no refunds.Free, by way of the extremely minor inconvenience of watching a few very short video ads, and it comes with enough credits initially, to send 6 fax pages.

3. Overall, easy to use, free credits to start, great app!From a satisfied customer: The prices are very reasonable and you don't have to purchase as many credits at once as one of the other apps (50 for $2 something).

4. I love that I can buy the credits I need to send a fax vs other fax apps that require an expensive monthly subscription.

5. Also, the free credits from watching videos accumulated in minutes! And might I add that the videos were actually NOT annoying.

6. I rarely need to fax, but I can watch ads during my spare time to build up credits for those rare occasions.

7. This gets a 5-star rating.I love this app!! If I could change one thing though, please let us delete individual pages (when I've messed up uploading an incorrect document) instead of having to delete them all and starting from scratch.

8. My first attempt failed, but it was my bad, I entered the wrong number, but they didn't charge me any credits.

9. Confirms by emailThe first time I bought the credits necessary to fax.

10. I tried clicking on the individual page (of 9!) to delete it, but it would only give me the option to delete all pages which meant starting from scratch.

11. Didn't realize that you can watch short ads in exchange for the credits needed.

1. Fix Easy Fax Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Easy Fax: Restarting the app will resolve most errors.
2. Update the Easy Fax App. Here is how:
   1. On Android goto PlayStore » Search for "Easy Fax" » Open Easy Fax - Send Fax from Phone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Fax » click "UPDATE".
3. Clear Easy Fax - Send Fax from Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Fax servers.
   1. On Android, goto Settings » Apps » Select "Easy Fax - Send Fax from Phone" » click Storage » click "Clear Cache".
4. Check Easy Fax app permissions. If any of these permissions required to use your device's features are disenabled, Easy Fax might not work.
5. Uninstall and reinstall Easy Fax. If nothing else has worked, completely uninstall Easy Fax then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Easy Fax not working

2. Fix Easy Fax Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Easy Fax be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Easy Fax not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Easy Fax may not be able to connect to the Internet when running in the background.