Contact CardHQ Customer Service

Why should I report an Issue with CardHQ - Business Card Reader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CardHQ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Here are the improvement points I could see: - Detect (0) in phone numbers to remove them from contact number - Detect multiple phone numbers - Allow to import address information to the contact that is created Maybe I missed something as I have only tested it for minutes, but pretty interested so farOnly inputted name, partial title, email address and screwed up phone number in contacts.

2. Ad-free!!! Using it since months now.giving extra star as its free... I so wanted it to work... it just ran all the numbers together in the phone number and address, ignored the letters.

3. Exactly what I wanted as I want to flip through the actual cards just like a real-life Rolodex, but I can also search and capture information into contacts :) 1 star less because i cannot organize cards into folders or rearrange (change the order, sort) them.

4. maybe after a few upgrades ill try againDon't understand why someone said it's "great", "best name card app"... It does only 1 thing: take photo of the name card.

5. I had to manually correct phone number, add the extension, add the rest of the title, add the address, add the web site.

6. It is only usefull if you want to add the card details to your personal contactsThere was no option to upload the OCR'd content to any other platform.

7. I've tried quite a few and although not full fledge in terms of business card to contact conversion.

8. Great app as a simple digital Rolodex with search, without any fancy bells and whistles.

9. Cannot see any way to select all the address, copy and paste into contact.

10. no .csv export, you have to email/export each individual card if you want to share them with a colleague.

11. Uninstalled.Tried about 10 different business card apps.

1. Fix CardHQ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CardHQ: Restarting the app will resolve most errors.
2. Update the CardHQ App. Here is how:
   1. On Android goto PlayStore » Search for "CardHQ" » Open CardHQ - Business Card Reader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CardHQ » click "UPDATE".
3. Clear CardHQ - Business Card Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from CardHQ servers.
   1. On Android, goto Settings » Apps » Select "CardHQ - Business Card Reader" » click Storage » click "Clear Cache".
4. Check CardHQ app permissions. If any of these permissions required to use your device's features are disenabled, CardHQ might not work.
5. Uninstall and reinstall CardHQ. If nothing else has worked, completely uninstall CardHQ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CardHQ not working

2. Fix CardHQ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CardHQ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CardHQ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CardHQ may not be able to connect to the Internet when running in the background.