Published by Hi5 Technologies Inc.

Report an issue with Hi5.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Hi5: Grow your company culture?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hi5 Technologies Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Hi5 Customer Insights

1. This is the main thing that chases me away and why it gets a 3 star from me.It is a very nice app to communicate and to appreciate people you working with .App shuts down for no reason.

2. This happens on over 10 devices I've tested it on.Very nice app, the concept is great.

3. Doesnt upload photos correctlyHi5 is amazing and user friendly.

4. But ibwould appreciate the app NOT reloading and taking me back to the top everytime I back a high 5.

5. Whenever I back a Hi5 the entire feed reloads and I lose my position.

6. This is extremely frustrating and it is NOT device specific.

Steps to Troubleshoot & Fix Hi5 Issues

1. Fix Hi5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hi5: Restarting the app will resolve most errors.
  2. Update the Hi5 App. Here is how:
    1. On Android goto PlayStore » Search for "Hi5" » Open Hi5: Grow your company culture » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hi5 » click "UPDATE".
  3. Clear Hi5: Grow your company culture app cache: Clearing cached data will force your app to retrieve the latest data directly from Hi5 servers.
    1. On Android, goto Settings » Apps » Select "Hi5: Grow your company culture" » click Storage » click "Clear Cache".
  4. Check Hi5 app permissions. If any of these permissions required to use your device's features are disenabled, Hi5 might not work.
  5. Uninstall and reinstall Hi5. If nothing else has worked, completely uninstall Hi5 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hi5 not working


2. Fix Hi5 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hi5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hi5 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hi5 may not be able to connect to the Internet when running in the background.

Reported Issues