Contact Health4Me Customer Service

Why should I report an Issue with Health4Me?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of UNITED HEALTHCARE SERVICES, INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I need it to recognize the device I'm using, and I get the code, do everything I'm supposed to, and then it pops up with a Network Error, please try again... Every single time.

2. After slogging through lengthy click paths, a minor error sends the user back to the home screen so they can enter the same search terms, location, and other details repeatedly.

3. When I was looking for a doctor, using the search method, I kept getting a network error.

4. It would be nice to choose which to show when the app starts up rather than having to click the link to see my personal deductible.App has a bug in Settings--Billing and Shipping--Shipping Adress--Add New Address option.

5. This app is better than others I have used from other medical insurers.Unstable, unwieldly, and driven by inaccurate information, this app manages to make getting reliable information about my insurance more difficult and frustrating.

6. It will list providers but doesn't tell you what their specialty is, their status with United (preferred, etc.) and doesn't have a full list of services for the 'estimate cost' feature.

7. I navigated to the Behavioral Health section and was told I'm not using a supported browser (it opened in the app- of course it's not supported).

8. They want you to use an app that you can't even get on! 🤬It's good for what I need it for but I nearly had a heart attack when I opened the app and saw that my deductible wasn't met anymore.

9. Spent 10 min reporting this bug in 10 different ways but girl did not understand anything and just blindly followed the book trying to navigate me thru registration, which I already did.

10. Most recently I tried to log in (multiple times throughout the last week), and I'm being told i don't have an eligible plan (when i most certainly do).

11. Also application doesn't allow to add Search Doctor to Home Page.

1. Fix Health4Me Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Health4Me: Restarting the app will resolve most errors.
2. Update the Health4Me App. Here is how:
   1. On Android goto PlayStore » Search for "Health4Me" » Open Health4Me » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Health4Me » click "UPDATE".
3. Clear Health4Me app cache: Clearing cached data will force your app to retrieve the latest data directly from Health4Me servers.
   1. On Android, goto Settings » Apps » Select "Health4Me" » click Storage » click "Clear Cache".
4. Check Health4Me app permissions. If any of these permissions required to use your device's features are disenabled, Health4Me might not work.
5. Uninstall and reinstall Health4Me. If nothing else has worked, completely uninstall Health4Me then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Health4Me not working

2. Fix Health4Me Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Health4Me be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Health4Me not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Health4Me may not be able to connect to the Internet when running in the background.