Published by Realtors Property Resource on Oct 31, 2024

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Why should I report an Issue with RPR Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Realtors Property Resource to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About RPR Mobile

1. Use your location to view nearby listing and sales activity, or take a deeper dive into any property and view tax, mortgage, historical and distressed data, flood zones, school info, dynamic mapping and more.

2. Easily search properties, create and send branded reports, and view local market statistics, anytime, anyplace.

3. With RPR Mobile, you'll have the confidence of knowing you can find the answer, whenever your clients ask the question.

4. RPR Mobile™ is a property research app exclusively for REALTORS®.

5. So unchain yourself from your desk ... download RPR Mobile.

6. Realtors Property Resource® (RPR®) is a member benefit of the National Association of REALTORS®.

RPR Customer Insights

1. -The MLS updates status few days after Redfin and Zillow -The details layout is not user friendly, it's cluttered -lack of detailed price history Pros -Searching by owner names -The ability to download plot maps There is definitely room for improvement and enhancement.Too confusing, too much stuff on here.

2. The desktop version freezes and does not give results when trying to search property that are off market or confirm facts.Requires login almost every time I come to the app.

3. I have to search for the property on my phone, confirm home facts and then go to the desktop version to build the analysis.

4. The ability to see all records for a property, like tax records, along with the property on one page is really handy as opposed to jumping from one system to another to gather the information you need.

5. Pulls up MLS # for different states, shows a listing I just looked at as inactive when I go into recently viewed, etc.Here are the few cons: -The photos can not be expanded for the listed homes.

6. It doesn't open at all.The app does not have have the same functionality as the desktop version when it comes to building a CMA.

7. It asks you to update the app when you have the most updated version in the Google play store.I love the ease of being able to navigate through this app.

8. The ability to take notes on a property, both in text and audio and store them forever is cool.

9. Perfect for showing property and not forgetting anything and perfect for preparing for a listing appointment.

10. I use the reports functions everyday.I have to sign in every single time I use it on my phone which is super inconvenient.

11. I'm not able to email a property to my clients from the app which is just silly if you ask me.

Steps to Troubleshoot & Fix RPR Issues

1. Fix RPR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RPR: Restarting the app will resolve most errors.
  2. Update the RPR App. Here is how:
    1. On Android goto PlayStore » Search for "RPR" » Open RPR Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RPR » click "UPDATE".
  3. Clear RPR Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from RPR servers.
    1. On Android, goto Settings » Apps » Select "RPR Mobile" » click Storage » click "Clear Cache".
  4. Check RPR app permissions. If any of these permissions required to use your device's features are disenabled, RPR might not work.
  5. Uninstall and reinstall RPR. If nothing else has worked, completely uninstall RPR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RPR not working


2. Fix RPR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RPR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RPR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RPR may not be able to connect to the Internet when running in the background.

Reported Issues