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Why chat with our AI Splashtop Enterprise (Legacy) Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Splashtop Enterprise (Legacy).
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Doesn't work with current Android versions.Asus transformer doesnt work as a screen at allPlz help how to use these appSplash topI love itIt didn't say I needed some server to use it.It is so good forGood but notThe Good: Quite responsive & pinch to zoom really helps in computers native resolution.

2. ************************************************************************************************************************** The Bad: If not selecting computers native resolution it will rearrange your icons.

3. ************************************************************************************************************************** This is a really good solution for mobile devices and it ties into Active Directory rather well.

4. I am able to reset my users passwords where ever I am I don't need to be tethered to my laptop anymore.

5. When using pinch to zoom, and zooming out it turns off track pad mode.

6. I am able to access company resources on the go.

7. If you don't have a stable connection the cursor will jump around a bit.

8. Multi monitor support.

1. Fix Splashtop Enterprise (Legacy) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Splashtop Enterprise (Legacy): Restarting the app will resolve most errors.
2. Update the Splashtop Enterprise (Legacy) App. Here is how:
   1. On Android goto PlayStore » Search for "Splashtop Enterprise (Legacy)" » Open Splashtop Enterprise (Legacy) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Splashtop Enterprise (Legacy) » click "UPDATE".
3. Clear Splashtop Enterprise (Legacy) app cache: Clearing cached data will force your app to retrieve the latest data directly from Splashtop Enterprise (Legacy) servers.
   1. On Android, goto Settings » Apps » Select "Splashtop Enterprise (Legacy)" » click Storage » click "Clear Cache".
4. Check Splashtop Enterprise (Legacy) app permissions. If any of these permissions required to use your device's features are disenabled, Splashtop Enterprise (Legacy) might not work.
5. Uninstall and reinstall Splashtop Enterprise (Legacy). If nothing else has worked, completely uninstall Splashtop Enterprise (Legacy) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Splashtop Enterprise (Legacy) not working

2. Fix Splashtop Enterprise (Legacy) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Splashtop Enterprise (Legacy) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Splashtop Enterprise (Legacy) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Splashtop Enterprise (Legacy) may not be able to connect to the Internet when running in the background.