Contact Riyad Bank Customer Service

Why should I report an Issue with Riyad Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RiyadBank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Riyad Bank Mobile application is designed to provide you with the best experience, in addition to many advantages and services that contribute to facilitating your banking transactions.

2. It also allows you to carry out your banking transactions directly from your mobile at anytime and anywhere, My bank .. is always with you.

1. I hope your app gets hacked.Previous versions were working very well, this version is extremely disgusting, the app is too slow and many selections are not working, I tried to add new beneficiary in this version but all my attempts failed, I had to transfer the amount to another bank account of mine in order to transfer the same to a seller !!!!Every second day there is an update.

2. Confused developer with short time memory loss.Hi Developer Team, some1 screwed up, your forced feature 2login 2quick access menu is not allowing me 2use the app.

3. 2nd time goes direct to Quick Access menu &problemI can't login because it's asking for my location.

4. Let me use the app without location permission.The application does only update the Visa transactions on the 25th day of the month.

5. I tried with SMS, SMS code input screen appears with the Bio-Metric screen & keypad over lapping & I lose the ability 2 input the received SMS.

6. When I tried 2login it takes the PW, authenticates it takes my Bio-Metric and refreshes back 2 the login screen.

7. They used to be updated on a daily basis for the transactions made 6 days ago and beyondVery bad app, have to wait until I get ro my laptop to use the browser, not sure why RB invests alot of efforts and money on such an app.

8. Doesn't work most of the time for different reasons such as location there's a problem with that.

9. More over, not accessing the app without location permeation is not justified and pits privacy concerns.I haven't seen any App like this.

10. I can't say enough to describe the horrible experience I have to go through each time I use this app,, going to branch is much easier for my transactions and investments.

11. Why do you demand I keep location ON for your app? This is not only a privacy concern, but also drains battery faster.

1. Fix Riyad Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Riyad Bank: Restarting the app will resolve most errors.
2. Update the Riyad Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Riyad Bank" » Open Riyad Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Riyad Bank » click "UPDATE".
3. Clear Riyad Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Riyad Bank servers.
   1. On Android, goto Settings » Apps » Select "Riyad Bank Mobile" » click Storage » click "Clear Cache".
4. Check Riyad Bank app permissions. If any of these permissions required to use your device's features are disenabled, Riyad Bank might not work.
5. Uninstall and reinstall Riyad Bank. If nothing else has worked, completely uninstall Riyad Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Riyad Bank not working

2. Fix Riyad Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Riyad Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Riyad Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Riyad Bank may not be able to connect to the Internet when running in the background.