Contact NT.Wallet Customer Service

Why should I report an Issue with NT.Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NT.Payments to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Etisalat, Du, Virgin Mobile, Salik, Mawaqif top-up, Masaar Card, Etihad Water & Electricity, Ajman Sewerage, Ajman Transport, Al Ain Distribution Company, Hello & Five VoIP cards, PUBG, Free Fire, Mobile Legend, Amazon, Netflix, BeIN Connect, ITunes, Apple Music, Google Play, PlayStation, Xbox, Steam, Spotify and other services are connected to our mobile wallet to pay for them anytime and anywhere. Additionally, NT.

2. Wallet, the trusted UAE App for digital online payments designed by NT.

3. Payments, brings you the most convenient method to pay for services whether it is in the UAE or abroad.

4. Wallet operates as International mobile recharges App and helps to reload services in over 70 countries such as Pakistan, India, Philippines, Nepal, Bangladesh, Afghanistan, Ethiopia, and others. - Top-up NT. - Get assistance from our online customer support team.

1. Now my money is just sitting there with no way of me using it.This app is very bad I did a credit transfer to one of my numbers yesterday it still hasn't been received today I have transferred credit to my other number it hasn't been received either I called customs service they are saying 24 hours But I am not sure I need credit now how can I wait for 24 hoursI was very happy because i can use for many type payments butt since some day i faced up a error "" payments are barred " when i contact to the nt wallet customer care they said they need my photo and my id card front / back photo i given them that all butt nt wallet not responding and not updating my account its irritate me muchNow this app getting worst.. always failed but it was deducted to my bank account and they doesnt received the credit balance in my home country.. live chat cant even reply in a minute.. make it a dead chat...

2. I had transferred money to my account from the machine to pay bills but it exceeded the amount for no verification so i went to verify and i verified 3 times but all of them go rejected for one reason or the other.

3. You should put an additional option if not giving a change, not only transfer in NT wallet, because not all people having that apps.

4. I hope u change this in the future.This application is time saving for alot of payments rather than to approach the particular branches and make payment.

5. I didnt know that you have no option to get back the cash u inserted but to transfer it to ur "nt.wallet". Thats a bummer.

6. But since 2 days I was trying to top up my wallet with debit card but it's not working.

7. Once you get all the money in the machine, there will be an excess, and for sure, I am not the only person who experiences this.

8. In the machine, it will show successful transactions even not give a change.

9. What happened to this app?I had a bad experience trying to purchase an amazon gift card.

10. And I don't think that the machine did not read the amount of dirhams that it's accepting.

11. Please solve this issue ASAP.I could not process the load...it always says error.

1. Fix NT.Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NT.Wallet: Restarting the app will resolve most errors.
2. Update the NT.Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "NT.Wallet" » Open NT.Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NT.Wallet » click "UPDATE".
3. Clear NT.Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from NT.Wallet servers.
   1. On Android, goto Settings » Apps » Select "NT.Wallet" » click Storage » click "Clear Cache".
4. Check NT.Wallet app permissions. If any of these permissions required to use your device's features are disenabled, NT.Wallet might not work.
5. Uninstall and reinstall NT.Wallet. If nothing else has worked, completely uninstall NT.Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NT.Wallet not working

2. Fix NT.Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NT.Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NT.Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NT.Wallet may not be able to connect to the Internet when running in the background.