Contact InFirst Bank Customer Service

Why should I report an Issue with InFirst Bank Mobile App.?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Computer Services Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With InFirst Bank's Mobile Banking App, you can: Check your balances, view recent transactions, pay bills,view and activate your cash back offers, deposit checks (phone only at this time--tablet check deposit coming soon!

1. It's ridiculous.I can't even get this new app don't work at all I wasn't going to install it but then I decided well I wanted yeah cuz I got an account there thinking about taking that camp-out on two different there are a junkMuch worse than the old app! The app updates your accounts so slowly, it's hardly ever accurate to what your totals actually are.VERY EASY TO SET UP! Lot's of impressive features.

2. I have been with Indiana First Bank many years because it has always been the one without problems and most user friendly.

3. Expect frequent crashes, long loading, and not being able to log in for seemingly no reason.The old app was much easier to navigate and operate.

4. The update is slower, unnecessarily more complex, and the top and bottom of every screen is cut off.Still decades behind.. The older app was easier to use while this is much more complicated.

5. Plus every bank in the area offers Zelle? I'm thinking of moving banks.

6. My paycheck doesn't show up until part way through the day, before it would show pending a day or 2 in advance.

7. Not anymore! Good Bye InFirstThis truly is the worst piece of software I have ever tried to use.

8. Considering switching banks after this major change/update.

9. Hoping it's a glitch and not being charged multiple times.

10. My debit card doesn't always work now either.

11. Every update resets your settings while failing to remedy any issues.

1. Fix InFirst Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart InFirst Bank: Restarting the app will resolve most errors.
2. Update the InFirst Bank App. Here is how:
   1. On Android goto PlayStore » Search for "InFirst Bank" » Open InFirst Bank Mobile App. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InFirst Bank » click "UPDATE".
3. Clear InFirst Bank Mobile App. app cache: Clearing cached data will force your app to retrieve the latest data directly from InFirst Bank servers.
   1. On Android, goto Settings » Apps » Select "InFirst Bank Mobile App." » click Storage » click "Clear Cache".
4. Check InFirst Bank app permissions. If any of these permissions required to use your device's features are disenabled, InFirst Bank might not work.
5. Uninstall and reinstall InFirst Bank. If nothing else has worked, completely uninstall InFirst Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing InFirst Bank not working

2. Fix InFirst Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make InFirst Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to InFirst Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, InFirst Bank may not be able to connect to the Internet when running in the background.