Contact Mein Magenta (AT) Customer Service

Why should I report an Issue with Mein Magenta (AT)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of T-Mobile Austria to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Um alle angebotenen Funktionen und Services nutzen zu können sowie stets aktuelle Informationen zu erhalten, loggen Sie sich am besten mit Ihrer Rufnummer und Ihrem Mein Magenta Passwort ein.

2. Sie können sich aber auch einen SMS PIN zuschicken lassen, sollten Sie Ihr Mein Magenta Passwort gerade nicht parat haben.

3. Sehen Sie ganz einfach, wie viel Datenvolumen Sie noch zur Verfügung haben oder buchen Sie einen Volume Boost, um in voller Geschwindigkeit weiter zu surfen.

4. Lassen Sie sich übersichtlich die wichtigsten Daten Ihres Tarifs, gebuchte Optionen und Ihre persönlichen Angaben anzeigen.

5. Informieren Sie sich über Ihr verbleibendes Datenvolumen, Inklusiv-Kontingente, Guthaben und aktuelle Kosten – schnell und übersichtlich auf der Startseite.

6. Jetzt ist es noch einfacher Guthaben für Ihre Klax-Wertkarte aufzuladen.

7. Mit der neuen Mein Magenta App haben Sie Ihre Handy- und Internet-Verträge jederzeit im Blick!

8. Für alle, die mehr Daten wollen - einmalig oder monatlich buchbar.

9. Mehr Service für Sie – komfortabel, einfach und persönlich.

10. Behalten Sie Ihre Ausgaben im Blick und vergleichen Sie Ihre monatlichen Rechnungen.

11. Einzelne Leistungen können Sie sich in den Rechnungsdetails ansehen.

1. What if someone else is logged in? Should I worry ? After this is answered I give back the stars.I'm an international student and I want to use this application but there is no option to change the language to English and it's useless for me!! Could you please solve this problem by adding English to the list of languages?Just awesome but english language is missing, why?Difficult app to work with if you're not german...I have been using this program for four years.

2. This would be nice option to quickly check that in the app.Can't login anymore since thw update....keeps saying password needs to be registered on the website even when I've done it multiple times.The App good for seeing all my info.

3. So why send a notification? Other information is also chaotic.Nice app, getting a bit better over time.

4. Very practical and easy to useIt reacts extremely slowly- already with opening the app it takes more than a minute to open and to get the overview.

5. The system didn't ask me which package I would like to add, therefore, I assumed it will automatically choose the 15 euro package, which was advertised on the coupon.

6. for example I cannot see any offer to prolong, change my Vertrag in the app, but in web version I cas see it.

7. And then when I click to get my account-information it taken even longer (maybe two minutes) until the information appears.

8. Sadly, it didn't and the 15 euros were gone in less than 2 days.

9. I wish I could go back to the former version of the app.I would have given them zero stars.

10. Instead of having 2000 free minutes and sms they charged me per minutes.

11. Some additional features from web page would be improve the user experience.

1. Fix Mein Magenta (AT) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mein Magenta (AT): Restarting the app will resolve most errors.
2. Update the Mein Magenta (AT) App. Here is how:
   1. On Android goto PlayStore » Search for "Mein Magenta (AT)" » Open Mein Magenta (AT) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mein Magenta (AT) » click "UPDATE".
3. Clear Mein Magenta (AT) app cache: Clearing cached data will force your app to retrieve the latest data directly from Mein Magenta (AT) servers.
   1. On Android, goto Settings » Apps » Select "Mein Magenta (AT)" » click Storage » click "Clear Cache".
4. Check Mein Magenta (AT) app permissions. If any of these permissions required to use your device's features are disenabled, Mein Magenta (AT) might not work.
5. Uninstall and reinstall Mein Magenta (AT). If nothing else has worked, completely uninstall Mein Magenta (AT) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mein Magenta (AT) not working

2. Fix Mein Magenta (AT) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mein Magenta (AT) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mein Magenta (AT) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mein Magenta (AT) may not be able to connect to the Internet when running in the background.