Published by NOWNOW on Nov 7, 2023

Report an issue with NowNow- Online Payments & More.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with NowNow- Online Payments & More?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NOWNOW to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NowNow- Online Payments & More image 1 contact NowNow- Online Payments & More image 2

About NowNow- Online Payments & More

1. You get a free virtual card once you signup and the physical NowNow debit Mastercard delivered to you in days.

2. All you need is a phone and you can open your NowNow account in 5 minutes.

3. Say hello to NowNow app, the new new way to bank. No maintenance fee! No deductions! No minimum balance!

4. Simply walk up to any NowNow agent and open a wallet account. .

5. Join thousands of people who’ve switched to NowNow App.

6. With NowNow, you have everything you need to transact in one place.

7. Even if they’ve got no account number, you can send it to their phone number!

8. Here are a few things you will love about NowNow app.

9. Well we are working to make the NowNow app better than you imagined.

10. You can send money, receive money and pay bills- all on your terms.

11. You can lock, unlock, set withdrawal limit and freeze your card anytime.

NowNow- Online Payments & More Customer Insights

1. This your bank have the worst financial security in the world, there's no password security anybody who has access to someone's phone can just access somebody's account balance and detail, please don't leave huge and important amount on the app, I'll advise the bank to improve on it's in app security for more protection of customers fund, the only feature I enjoy is the ATM card withdrawal apart from that all other thing is gabbage.The online NowNow bank seems to be good.

2. My ATM card was delivered to my door step free of charge.. Keep it up!!!Useless app ever! I've signed up yet am unable to upgrade to kyc level 2 or 3.

3. Do not waste your time with this app.This app is a scam.. imagine i didn't have the account and someone mistakenly send me money through my number.. i received a message to download them app and receive the cash.. up till now i haven't receive the money.

4. Up till nw, l've nt seen my debit card, in de App where I applied for de card, it wrote "coming soon " for a long time nw, de upgrade to level 3 is also hanging there since "under review"Do not waste your time with this app.

5. There is no zero star that's why I just choose one to enable me express my displeasure.This App na wao! Am a new user of the app but from my very first transaction l was charged, not even some free transfers at least as a welcome to the app, "una no try at all " infact, una no kind.

6. I will advice you not use this app again.. one day you won't get access to your money again..I'm unable to create a virtual card.

7. Advertise free debit card delivered to you, it is false advertising.

8. I sent money from my bank to my NowNow online bank account and it was not reflected on my wallet.

9. I try signing as a new user with the same phone number, it's returning an error message, invalid user ID which is not even among the information I supplied.

10. Even after entering the virtual card pin, the app asks for mPin which I believe is the app pin to authenticate transaction and then it just get stuck.

11. For example: I applied for Physical Card, they deducted the charge for the P/card immediately.

Steps to Troubleshoot & Fix NowNow- Online Payments & More Issues

1. Fix NowNow- Online Payments & More Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NowNow- Online Payments & More: Restarting the app will resolve most errors.
  2. Update the NowNow- Online Payments & More App. Here is how:
    1. On Android goto PlayStore » Search for "NowNow- Online Payments & More" » Open NowNow- Online Payments & More » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NowNow- Online Payments & More » click "UPDATE".
  3. Clear NowNow- Online Payments & More app cache: Clearing cached data will force your app to retrieve the latest data directly from NowNow- Online Payments & More servers.
    1. On Android, goto Settings » Apps » Select "NowNow- Online Payments & More" » click Storage » click "Clear Cache".
  4. Check NowNow- Online Payments & More app permissions. If any of these permissions required to use your device's features are disenabled, NowNow- Online Payments & More might not work.
  5. Uninstall and reinstall NowNow- Online Payments & More. If nothing else has worked, completely uninstall NowNow- Online Payments & More then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NowNow- Online Payments & More not working


2. Fix NowNow- Online Payments & More Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NowNow- Online Payments & More be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NowNow- Online Payments & More not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NowNow- Online Payments & More may not be able to connect to the Internet when running in the background.

Reported Issues