Published by Edenred UAE on Jun 26, 2023

Report an issue with C3Pay.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with C3Pay?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Edenred UAE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About C3Pay

1. Now here with a cleaner look under your fingertips, our aim is to provide you with the simplest and the quickest way of managing your money. • View your balance and transaction from anywhere, anytime. • Send money in minutes to your home country - Your first transfer is FREE. • Recharge any local and international mobile number instantly - Recharge supported for over 130+ countries. • Get SMS alerts on your phone whenever you receive your salary or make a purchase in the shop. • Request for email statements on the go to know more about your past transactions.

2. Note: The app services are only available to C3Pay cardholders.

C3Pay Customer Insights

1. my company bky🤦 ♂️🤦 ♂️🤦 ♂️worst app ever i had experience... I suggest to everyone please do not send money on this app your money will never receive and every time you call them they will just ask your details and nothing will happen...from last 30hours iam calling them but still they didn't fix my problem.Yesterday i received my card then i try to download app but unfortunately i cannot sign in.. always showing wrong security code or card number.

2. I would love to use the app in sending money home, but there is no African country listed...Worst app i have never seen this type of aap international transfer still pending from last four days i cannot express my feelings it's really very hadic there costemor service not professional i wish i can go to court and file a case against them on app shows 1 minutes transfer and still 4 days pending cheater bad serviseDo not use this application this will eat your hard earning money like heal.

3. Still now no response from customer care, I was called customer care no but no one pick the call, highly disappointed.worst app 😑 , the international transfer is getting reversed every time , I cant make transfer at right time I need to wait 3 days to get my money back very worst app giving worst experienceWhy is sending money to home or abroad limited to only Asian countries.

4. is not save at all batter withdow all amount in single time or send through any exchange.not good app very bed customer care call service 8/9 times in 1day but still problem not solve .

5. No one should try using companies use this to register their workers on their own interest too.Always showing mobile no and password incorrect when I am login, not user friendly , no customer support when we are facing problem.

6. I've send several emails to rectify this problem as facing but it seems no one cares.

7. Or never try to send money to your home counter with this application.

8. I have problem like before 3 years i get my card there is atm pin code .

9. Actually it's second time I had to face this issue, and someone only ask for overseas transection when it's highly urgent.

10. how many times im calling customer service but no one answer.

11. Customer support need more improvement.

Steps to Troubleshoot & Fix C3Pay Issues

1. Fix C3Pay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart C3Pay: Restarting the app will resolve most errors.
  2. Update the C3Pay App. Here is how:
    1. On Android goto PlayStore » Search for "C3Pay" » Open C3Pay » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for C3Pay » click "UPDATE".
  3. Clear C3Pay app cache: Clearing cached data will force your app to retrieve the latest data directly from C3Pay servers.
    1. On Android, goto Settings » Apps » Select "C3Pay" » click Storage » click "Clear Cache".
  4. Check C3Pay app permissions. If any of these permissions required to use your device's features are disenabled, C3Pay might not work.
  5. Uninstall and reinstall C3Pay. If nothing else has worked, completely uninstall C3Pay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing C3Pay not working

2. Fix C3Pay Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make C3Pay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to C3Pay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, C3Pay may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i got a new card from my salary, even though i already had an existing card, now i can't create an account with the new account cause my emirates ID is already in use with the old card/account, so i need to delete my old account

    — by Suchet Singh 4 weeks ago

  • As I am leaving this country and not using C3 pay account as I resigned from the previous job. So please delete my account as soon as possible

    — by Wilson Joy Galbawo 1 month ago

  • I want to delete my C3 pay account ASAP

    — by Tamara Dokic 8 months ago

  • Account Delete because I have new Employeer that will give me a new card.

    — by Maurice De Silva 1 year ago

  • Please I want to activate my new c3pay card but it says my id is registerd to a difrent a count,,so I want to cancel that

    — by Alain kungaba 1 year ago