Published by HSBC on Nov 13, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with HSBC Armenia?



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Why chat with our AI HSBC Armenia Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of HSBC Armenia.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also, on transfer page, the References field doesn't allow to write multiline and relatively long (detailed) texts.easy and fast, but no transaction history.The decision to enforce the use of soft tokens and remove the hardware token without an option to keep it - is pretty much in line with the bank's marasmic policy enforcement line.This is the most uncomfortable mobile banking ever.

2. Even the worst banks in Armenia have much better mobile banking apps.I'm getting the "Enter your 6-digit PIN" page with "Session expired" message continuously and I can't use the app even after several times correct PIN value is filled.

3. Cache cleaning, reinstalling - nothing helps!Could you add an opportunity to message to the service center, as during the pandemic it's almost impossible to have things clarified via telephone.

4. Nearly all mobile app of RA banks has possibilities to pay utilities, transfer to another bank, to be integrated to apple pay, or simply NFC pay by itself and so on.

5. That would be much appreciated.Useless. Worst banking app ever The only feature you can use to change your amount between your cards.

6. For now I would rate the app 3 stars, but in case of updates I will raise the grade.The 5th missing star is because of the lack of functionalities.

7. I would suggest introducing new features: for example making possible transfering funds to new beneficiaries.

8. Pure application.Doesn't even open on my new device.

9. 3 years and i did not notice any change on the app....Useless app.

10. Especially, one can't transfer money to a new recipient.

11. No bugs have been noticed in 1 year.

Steps to Troubleshoot & Fix HSBC Armenia Issues

1. Fix HSBC Armenia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HSBC Armenia: Restarting the app will resolve most errors.
  2. Update the HSBC Armenia App. Here is how:
    1. On Android goto PlayStore » Search for "HSBC Armenia" » Open HSBC Armenia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HSBC Armenia » click "UPDATE".
  3. Clear HSBC Armenia app cache: Clearing cached data will force your app to retrieve the latest data directly from HSBC Armenia servers.
    1. On Android, goto Settings » Apps » Select "HSBC Armenia" » click Storage » click "Clear Cache".
  4. Check HSBC Armenia app permissions. If any of these permissions required to use your device's features are disenabled, HSBC Armenia might not work.
  5. Uninstall and reinstall HSBC Armenia. If nothing else has worked, completely uninstall HSBC Armenia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HSBC Armenia not working


2. Fix HSBC Armenia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HSBC Armenia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HSBC Armenia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HSBC Armenia may not be able to connect to the Internet when running in the background.

Reported Issues

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