Contact Urban Company Partner Customer Service

Why should I report an Issue with Urban Company Partner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of UrbanClap to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Location (GPS coordinates): We use location data to identify the most suitable partner for a particular customer order.

2. Our vision is to provide service professionals like yourself a bankable platform that not only markets you but also helps you find genuine customers using the power of technology.

3. Contact details data: We collect your contacts data (only after you give permission) and identify your contacts who are already working on our platform.

4. By identifying these calls, we notify the customer that our partner called so that the customer receives the partner's call the next time round.

5. We calculate the distance between the customer's location and the partner's location and this distance is one of the inputs in finding the most suitable partner. 2.

6. Everything else stays the same! 50,000+ professionals help Urban Company complete over 10,000+ customer projects daily.

7. Urban Company Partner app helps in getting new customers and growing your business easier than before.

8. By connecting thousands of customers to service professionals every day, Urban Company is successfully providing jobs to 50,000+ service professionals.

9. Additionally, we also use this data to remind the partner to call again so that a partner sees higher lead conversion. 3.

10. Transactional SMS data: We collect data from transactional SMS to assess your eligibility for loans on UC platform.

11. Call log data: We use call log data to identify calls which were initiated by the user of this app (i. e.

1. And now they are not getting connected.. I'm unable to call customer care number... worst experience ever...One of the worst experience i had ever before accepting the leads it will show like nearby your location n it will show the different location when u check the location of the customer but it will show different but when u will see manually it will show like between 10km to 20km tried the called the seniors but no respeonse its been 1hour from 9am to 9:58am waiting at office but not a single person to help me now it feeling like it was a big mistake for me that i left my before job.In my previous Hub over 2months they didn't even sent a single job so I changed to other hub then suddenly got more jobs from previous Hub & I was blocked coz of low response rate as I'm 25+kms away from my previous Hub,they claim us as their partners but they do what they want in the app without informi...

2. Costed me my whole months earning! U C Urban company 👎👎👎 bestWorst customer support.. I had taken a new kit and got few items missing from two months they are telling they will give money return.

3. It does not stay open in the background and closes automatically and I have lost so much of work because of this because I don't get the notifications on my screen and when I check on the app, it shows that I missed all those leads.

4. After all doing all the work sincerely customers write what ever they feel and give low rating and UC do not check all this on ground level they just block the ID's which is not a solution.

5. Very bad experience "When I accidentally clicked on the wrong city while selecting it, the app did not allow me to change it to the correct one.

6. They are looking only their benefits... Now I must say UC really useless..😡😡😡😡🤬🤬🤬🤬🤬🤬I have missed more than 20 leads this month just because of some glitch in the app.

7. Most of the cheap customers book basic services and wants a good result.

8. Even after uninstalling the app, the issue persists."From good to worst expense.

9. But now they're telling you have to go 10 km or 12 km that is too far with us, so many traffic so many signal we have to cros it's very difficult to reach costomer place.

10. City team is also not supportive.I was being 4 years in this UC.

11. UC just listen to their customers only not the partners.

1. Fix Urban Company Partner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Urban Company Partner: Restarting the app will resolve most errors.
2. Update the Urban Company Partner App. Here is how:
   1. On Android goto PlayStore » Search for "Urban Company Partner" » Open Urban Company Partner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Urban Company Partner » click "UPDATE".
3. Clear Urban Company Partner app cache: Clearing cached data will force your app to retrieve the latest data directly from Urban Company Partner servers.
   1. On Android, goto Settings » Apps » Select "Urban Company Partner" » click Storage » click "Clear Cache".
4. Check Urban Company Partner app permissions. If any of these permissions required to use your device's features are disenabled, Urban Company Partner might not work.
5. Uninstall and reinstall Urban Company Partner. If nothing else has worked, completely uninstall Urban Company Partner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Urban Company Partner not working

2. Fix Urban Company Partner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Urban Company Partner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Urban Company Partner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Urban Company Partner may not be able to connect to the Internet when running in the background.