Contact Bluestone Bank Customer Service

Why should I report an Issue with Bluestone Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bluestone Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Start banking wherever you are with Bluestone Bank Mobile!

2. Available to all Bluestone Bank online banking customers, Bluestone Bank Mobile allows you to check balances, make transfers and pay bills right from your mobile phone or tablet.

1. They also make you have to write your account number, blue stone bank and mobile deposit only, every time on the endorsement.

2. Some glitches when trying to login but over all reliableSuper frustrating app - makes me sign in with username and password every time, even though I have fingerprint set up.

3. It makes me validate my phone number and add my account every time I sign in.

4. Always says verification neededLove my bank! Love their app! It does the basic transactions I need to do, and I am able to access easily when I am away from home.

5. Doesnt account for pending transaction making it appear you have more money than you do causing me to overdraft for the first time ever since ive had my account.

6. There should also be a way to view routing number and account number on the app but it's nowhere to be foundVery easy to use and intuitive.Dont like this app at all.

7. Mansfield bank app was much more user friendly and provided all the information needed to manage my accounts.

8. This app does not give you the account information you need.

9. Being able to only deposit $2,500 per check is a joke, absolutely ridiculous,and very frustrating.

10. Check out citizens bank mobile app! It's a 100 times better and easier to work with!So the app is great.

11. Disappointed!!!!The app stopped working for a while, it's giving me an error message saying that the data network is not available.

1. Fix Bluestone Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bluestone Bank: Restarting the app will resolve most errors.
2. Update the Bluestone Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Bluestone Bank" » Open Bluestone Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bluestone Bank » click "UPDATE".
3. Clear Bluestone Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Bluestone Bank servers.
   1. On Android, goto Settings » Apps » Select "Bluestone Bank Mobile" » click Storage » click "Clear Cache".
4. Check Bluestone Bank app permissions. If any of these permissions required to use your device's features are disenabled, Bluestone Bank might not work.
5. Uninstall and reinstall Bluestone Bank. If nothing else has worked, completely uninstall Bluestone Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bluestone Bank not working

2. Fix Bluestone Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bluestone Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bluestone Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bluestone Bank may not be able to connect to the Internet when running in the background.